Crater Lake Lodge - Inside the Park

The view of Crater Lake is awesome from the Lodge but, the bed was hard, there was no air conditioning and you can't reserve a table for dinner before you arrive. The weather was unseasonable hot and it made sleeping very difficult. But there aren't really any viable options unless you plan to camp out. So make sure the weather is cool when you go and make sure you get dinner reservations as soon as you arrive - because otherwise you might not be able to eat there.

View of Lake: 5 stars Historical Lodge Architecture : 5 stars Restaurant staff and food and general experience: 4 stars Hotel upkeep and from desk customer service: ZERO stars • Just one employee at the front desk checking in long line of guests at 4 PM -- and she was training a new employee. Some guests had to wait half an hour to check in. • At 5 AM when I went to make coffee to start our big day at this "bucket list" location, I saw that I had FIVE DECAF coffee pods and no regular coffee. (Someone at the front desk was able to give me pods at 5 AM, but still this was disappointing at a $300 hotel.) • We specifically asked for housekeeping at the front desk, and they took our room number. When we returned from a full day outdoors, no service had been done. When I relayed this to front desk, I was told, "We prioritize incoming guests." Basically, "You weren't that important, even though you specifically asked for housekeeping." • There was a towel on the floor of the main room in the lodge FOR THREE DAYS (see photo). Does no one see it? I mentioned it to a waiter in the restaurant on our last day, and she promptly took care of it. • There was a collapsed porta-crib in the elevator area for at least two days (see photo). • Rooms are pretty basic, but that was fine. Taking care of guests is easier to remedy than remodeling rooms. For $300 a night, this is unacceptable. The restaurant, however, did not disappoint. It was easy to get in for a good breakfast (arrive early!) without a reservation.