HI Whistler - Hostel

I'm sure the place is adequate; however, the cancellation policy and communication is horrible. I asked to cancel a booked room on a Saturday - received an email that they would cancel it ( in writing). Four days later I get another email and I find out it wasn't cancelled and now was told it is a non-refundable booking. Totally get if it had been a last minute cancellation but it was submitted Saturday Feb 8th and the room was booked for Feb 15th. I am out around $200. Everywhere is booked, so I would be surprised if they could not fill it. Just FYI if you're booking here - don't count on getting a refund with a big lead time for cancellation. It leaves a bad impression of Whistler businesses and nonprofits as well.

The traveller's I met HERE were ALL angry who came in from New Zealand were the worst mother and daughter I have ever met & I'm Canadian they treated me like garbage when we shared our dorm room . The hotel was extremely overpriced , hot stuffy rooms , too many body's crammed in one dorm, doors continually opens and slam shut very abrupt all hours of day and night . a private school of 45 grade 12 students , stayed the weekend so disruptive and unruly, hall monitors in hallways , kids stomping and crashing all hours of the night causing anxiety. student unruly in community kitchen spoiled brats private high school students were not recycling their trash And stealing food was an issue at this hostal hotel ... it was all too much , not a relaxed, invioroment vacation hotel at all . It was like the owners of the hostel only care about making money by selling rooms out to huge functions rather then the solo traveller's needs there was no vegan eating areas in kitchen that was a false claim . very unsupported 24 hours front desk , most of the staff that works at the HI canada hostal live there and are angry and hate us travelers, gossip was a very big issue in this community living environment . Rooms were very hot stuffy and fans barly had a air flow . Beds were very uncomfortable hard and injuring my back . Long stay .... my sheet were only changed once in 8 days ... if you ask for a bed change they act like your not staying at the all seasons so don't ask for basic needs . Overall horrible negative atmosphere @ this hotel hostal . It's almost 35 minutes by bus to even get to the whistler village , it's not a shot away as the website claimed. That was a lie too . Middle of nowhere . Prices are very high for this sort of hostal / Hotel . When I asked for a refund for the days I decided I was no longer staying I was ripped off . I was promised full refund if I was not happy. That was exaggerated. Hotel still owes me Canada dollars Washer and dryers both broken, so doing laundry at this location was a struggle since only one unit was working . I observed carpet Floors in bedroom were vacuumed once in a week was just gross . Considering so many traveller's come and go daily . So bring indoor shoes . Shower water pressure is crap and showers are crammed and the shower curtin is never changed . It's just gross here . STAY CLEAR I HAVE A DISABILITY SINGKE TRAVELLING WOMEN GRANDMOTHRR . MY NEEDS WERE NOT MET @ THIS HOSTAL HOTEL WORST VACATION HERE . THIS LOCATION SHOULD NOT BE ADVERTISED ALONG WITH WHISTLER RATINGS ITS GARBAGE HERE THEY EVEN LUCKY I GAVE THEM A 1 STAR

I stayed at this place for 2 nights during the hiking trip in the area. Accommodation in Whistler is quite expensive so the hotel provide decent alternative. I stayed in one of the shared room. It’s basic but enough for a place to crash. Rooms are clean and bathroom was functional. They don’t provide soap and shampoo. The location might not be the best if you don’t have your own car. I’m not sure how good the public transportation option is.