Gastnutzer
4. Juni 2025
Not enough staff, had food in the restaurant, starter came out missing the main item, actual meal came out wrong (should have been tex mex burger and brought me a chicken burger.) When correct meal came out it was luke warm. Complained and the nice manager gave us a free drink. Sent the food back and never had anything. The poor team are working hard but trying to run the kitchen/bar/restaurant/reception. It’s crazy, premier inn need to get there act together here, as a customer who has stayed in many premier inns this has to be the worst service. Kitchen getting the orders wrong doesn’t help but the front of house staff are run ragged. Get them some help
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