Ascot Motor Lodge

This is a very run down motel, definitely not a 3 star. The 2 bedroom unit we booked was dirty, there were stains on the bed covers and hair all over the floor. The stove and hobs in the kitchen did not work at all and there was only 1 glass to drink from in the kitchen. If the stove and hobs did work then you wouldn't be able to use them as there was very limited cooking equipment. Half of the lights in the unit either were broken or had missing light bulbs and some of the switches on the wall were broken so a child using the switch could get electrocuted. The windows would either not open or were missing the locks so they would not close. There is no reception staff on arrival so you have to call them and then they are confused on who you are and what motel you are staying in. The manager said he would provide a full refund, 2 nights refund was received from *********** but the manager is now ignoring me for the first night refund.