3-Sterne-Hotels in Westfield

This review is around cancellation policies that impact teams here for tournaments, which I assume is a large part of their customer base given proximity to the Grant Park Sports Campus. If you book directly, there won't be an issue if you make changes/cancel within 72 hours. If you book through Site Search, as most do as a part of the stay to play requirement, it increase to 5 days and all changes must go through Site Search. In my case, I called both the hotel front desk and Site Search directly within the 5 day window to change my check-in date to a day later. Wyndham told me they couldn't update it. Site Search didn't get back to me so I emailed them the next day, which put my email in the 4 day window. Long story short, Wyndham refused to make the update sticking by the 5 day rule, most would be understanding knowing I called the day prior which would put me in the 5 day. I've been coming to Westfield for years for both soccer and baseball. Not one hotel has been as inflexible as they are; other hotels realize changes happen once schedules are released. In addition, when I spoke to the manager- I said I would escalate further and she told me if I were to do that, she would cancel my stay. I clarified if she was threatening me to cancel if I continued to escalate and she said yes. Quite unprofessional and I was in shock. In addition, I stood at the front desk and watched them update another tournament families checkout, who had been staying here, so they could check out to a day earlier.

Again...stayed here. Hotel is still new and beautiful. A little off the beaten track on Route 31...about 12 miles north of Keystone Crossing ( the swanky shopping area). The rooms are not like the usual Springhills. Bathrooms are designed beautifully. It has a walk in closet which is helpful with shelves for your folded clothes, because there is absolutely not enough space in chest drawers. I was solo and didn't care that much. (That seems to be the case at all Springhill designs.) I liked the mobile key feature. No need to stop at the front desk. Breakfast was average. One thing though...it didn't appear hotel was that full. I stayed 2 nights. On the second day, my room had not been made up when I returned around 3PM. A bit disappointing. I do, however, recommend this hotel and will keep on staying there in the future.

Hampton Inn Westfield in Westfield ist nur eine 3-minütige Fahrt von Grand Park und eine 5-minütige Fahrt von Clay Terrace entfernt. Dieses Hotel ist 9,7 km von Center for the Performing Arts und 17,1 km von Fashion Mall at Keystone (Einkaufszentrum) entfernt.Nutz das große Angebot an Freizeiteinrichtungen, wie zum Beispiel: Innenpool und Fitnessbereich (rund um die Uhr geöffnet). Kostenloses WLAN, ein Fernseher im öffentlichen Bereich und ein Picknickbereich stehen ebenfalls zur Verfügung.Ein inbegriffenes Frühstücksbuffet wird unter der Woche von 06:00 Uhr bis 09:00 Uhr und am Wochenende von 06:00 Uhr bis 10:00 Uhr angeboten.Zum Angebot gehören ein kostenloser Internetzugang per Kabel, ein rund um die Uhr geöffnetes Businesscenter und ein Express-Check-in. Wenn du eine Veranstaltung in Westfield planst, ist dieses Hotel eine gute Wahl, denn zu den 728 Quadratfuß (68 Quadratmeter) großen Veranstaltungsräumlichkeiten zählen Konferenzfläche und Tagungsräume. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).Fühl dich in einem der 93 Zimmer, die Kühlschrank und Mikrowelle bieten, wie zu Hause. 42 Zoll groáe LCD-Fernseher mit Kabelempfang sorgen fr gute Unterhaltung; auáerdem steht ein WLAN-Internetzugang (kostenlos) zur Verfgung. Zur Austattung gehören Safes und Schreibtische; die Zimmer werden täglich sauber gemacht.