Britannia Leeds Bradford Airport

Have stayed here a few times and always found it a friendly and relaxing hotel and for the price I don’t will not hesitate to book again

Good facilities. Ask at desk for local taxi number, which was cheaper than Uber. Good bar and restaurant. Ground floor rooms which were quiet. Lift.

Honestly, the worse worst experience ever. I could give a minus 5 if I could!!! When I was checking in, two ladies were in the reception- one middle eastern with Hijab, another older lady with hoarse voice, they literally didn’t acknowledge my existence whatsoever, I was standing there for a good 60 seconds, they were talking about their own business, I was standing there like “ hello, excuse me, can I check in?” Even if they said: sorry sir give us two seconds, I wouldn’t feel that bad, but they didn’t!!! The Middle East lady had a glance at me but still ignored me, at that point I was honestly losing my patience, really bad vibes already, another good 30 seconds later finally checked me in. Imagine when you go to hotel to check in, receptionists literally ignore you and you standing there like an *****??? Terrible terrible experience. The room shower head wasn’t working, trying to phone the receptionist, the old lady with husky voice picked up the call, she was really impatient, hanged up my call before I fishies my sentence… did send a maintenance guy called Tom to my room, can’t fault him at all, he was trying to help. But eventually I requested a new room as the shower head couldn’t be fixed. When I was checking out, I asked for parking VAT receipt, the guy from reception said will email me, however, I have not received anything. Terrible again. Really disappointed with my experience. Service was absolutely shocking.