Beste Hotels mit Fitnessstudio in West Sacramento

NO SLEEP! NO AC! Stay Away! We were here for one night and paid $200 for this dreadful 2-star property. It looks like nice enough on the surface, but that superficial veneer is soon shattered. The bed was a saggy back-breaking torture device. Your spine will not soon recover from your stay. The AC worked well enough until we tried to turn it off. Maintenance could not get the thermostat to work either; she yanked the entire cover off of the AC unit and disconnected something inside. She said it might be the thermostat battery. So why not simply replace it??? By 2am it was so hot in our room on the fourth floor, I tried to turn on just the fan, but the entire system had been disabled. Tried to open the window, but only opens 2 INCHES! It was suffocatingly stuffy and hot in the room. At 4 o’clock in the morning some awful rumbling started; the windows were actually vibrating. I got up and looked out the window. Apparently, they are next door to a massive big rig trucking hub. At 4am they turn on the engine of every single truck there and just let them idle for hours until they’re needed—that night there were 14 deafening diesel monsters. It was so bad I left my husband in the bed and crawled over to the sofa. A truly, truly horrible experience. What made matters even worse was when I spoke with Terry Stewart on the phone, the property’s sales manager, after we had returned home. He was defensive, pissy and utterly unhelpful. I realize they have no control over their neighbors, however, all we asked for was a QUIET room— that was our ONLY request. They could’ve put us on the other side of the hotel away from the entire fleet of NOISY diesel big rigs. His response to the problem with the AC was to get very hostile and aggressively demand “You told them to turn it off!!!!! Right, right? DIDN’T YOU!!!!!!??????” No, I didn’t. I asked them to FIX it so we had control over the room temperature for the duration of our night. This location is absolute rubbish. Management is hostile and rude if you have an issue. Stay away. If you require Springhill Suites, there’s another one less than 10 minutes away that’s more highly rated and must be quieter.

We stayed at this hotel with a baseball team that was in the area for a tournament. The sales staff (Christina) worked with us to get a group rate for the team and families. Upon our arrival, we were greeted by wonderful front desk staff (Arleny) that not only had all of our keys already set up for us prior to arrival, but had bags with water and snacks for each of our players and coaches. The hotel rooms were very nice, clean, and comfortable. When we came down for breakfast, everything was well stocked, including the bacon! That isn't always the case in hotels we've stayed at before. And the breakfast area was kept exceptionally clean. All of our players said that the breakfast at this hotel was much better than the location we stayed at the previous year (Shout out to Toni who was running the breakfast area). We hope to return to this same tournament next year and you bet we will be staying at this hotel.

Wir hatten eine schlechte Erfahrung mit dem Personal in diesem Hotel und baten 4 Mal, den Manager kontaktieren zu haben. Sie verließen meine 70-jährige Mutter im Lobby sitzen und weinen, nachdem sie einen Fehler in ihrem ursprünglichen Zimmer gefunden hatte. Ein Tick war in der Nacht auf meiner Mutter schwingen. Sie musste nach unten schwingen, um den Kellner zu zeigen, der dann entschuldigt und ihr ein neues Zimmer gab. Sie musste aufsteigen und alles wiederpacken, dann bewegt sich um 3:30 Uhr morgens in das neue Zimmer. Der Nachtverpflichter ging dann um 5:30 Uhr morgens auf und sagte ihr, dass das Zimmer für den Samstag gebucht war und sie wieder zu bewegen. Meine Mutter packte dann wieder all ihre Sachen und zog mich in die Lobby, um mich zu rufen, wieder all ihre Sachen umzupacken, während sie auf einem Kanüle umgehung. Als ich mit dem Nachtdienstleister gesprochen hatte, war seine Entschuldigung, dass er versuchte, die Situation und Zimmerveränderung zu behandeln, bevor er nach Hause ging, und nicht auf dem eingehenden Personal zu verlassen. Eine völlig schlechte Entscheidung basierend auf den vorangegangenen Stunden. Das hätte leicht vermieden werden können, indem man etwas gemeinsames Verstandes anwenden und die 70-jährigen Frauen, die nur schlafen, dann umgehen, wenn sie aufgestanden ist. Das Personal versuchte es besser zu machen, aber machte eine schlechte Arbeit. Ich bat den Manager, mich ASAP anzurufen, nachdem ich um 6 Uhr aufwacht und meine Mutter in diesem Zustand im Lobby gefunden habe. Die schlechten Entscheidungen des Nachtpersonals waren völlig unannehmbar. Sie versuchten, morgens Korrekturen zu machen, und Nuresa, der Morgengeber, war hilfreich. Die Grundlinie ist, dass der Manager mehrere Versuche abgelehnt hat, ich hinterließ 3 Nachrichten auf dem Frontdesk und in 4 mal angerufen. es ist jetzt 4 Tage und noch keine Antwort. HÖCHST BERICHT EIN ERFORDERLICH IST Diese Stellung. Dieses Problem hätte völlig vermieden werden können, wenn der Manager gerade etwas Bescheidenheit gezeigt und einen einfachen Anruf gemacht hatte.

We had a great 2-night stay at this hotel. The staff was friendly, welcoming and professional. They went the extra mile when we needed things. Parking was easy. Check-in was quick. The lobby is large, well-designed and comfortable. Breakfast was simple. Coffee was ready early in the morning. The rooms were clean and nicely designed. There were ample shelves and cabinets, plenty of room in all the right places. The kitchenette served its purpose. The beds were comfortable. They graciously brought us extra pillows when we asked for them. Finally, the hotel is conveniently located just across the Tower Bridge from downtown Sacramento, easy to get there by bike, car or on foot. I took a number of walks in the neighborhood and never felt unsafe. It's a fine place to stay for a couple nights and we'll definitely stay there again when we return.