Crown Towers Perth

1. One day the airconditioning was not working properly and I called for assistance urgently as it waa very cold in the room. As help did not come, I called repeatedly, a total of 4 times over a period of about 2 hours. When help came, the technician said he had been told only 10 minutes earlier. I heard that the hotel guest services line is manned out of Melbourne. Coordinaton between Melbourne and Perth seems to be a problem. 2. There is no cafe in the hotel where you can have a light meal or snacks. Breakfast option is a full buffet at a basement restaurant, no a la carte. 3. The staff are polite and helpful when you can get their attention. 4. Crown Towers is a long walk from the main restaurants and amenities in the Burswood complex. For the elderly who cannotvwalk long distances, it is very inconvenient. Crown Metropole would be better. 5. It is definitely not a 5 star hotel. 4 stars, barely, at 5 star prices.

Good nice, clean and clear hotel. But is not friendly for traveling+ tourism. Cause. The all reception doesn't know about transportation for tourism., ex train or bus. Or how to get wildlife Park or some places to visit. But is okay.. Maybe Perth city or W.A not focus for tourism. However nice places.

Amazing hotel, incredible swimming pool and big variety in breakfast, excellent service,

The accommodation experience at Crown Towers Perth was excellent, and the housekeeping and front desk staff provided outstanding service. However, the only downside was that the free parking was too far away, and valet parking was too expensive with no discounts for hotel guests. This was somewhat inconvenient for guests with car.

Wonderful hotel.Service from all the staff were excellent.Friendly,courteous and always ready to greet or help u anytime.Hotel is very clean and room are very big.My family really enjoy ourself.The hotel view was excellent too!

Facilities of the hotel is excellent, we especially enjoyed the swimming pool which was well designed and good for photos. Cleanliness of the hotel is yet to be improved, there was a piece of chicken meat left in the sink until the water flushed it out, and some black molds sticked on the wall and floor in the bathroom. This was not expected for a six stars hotel. The view of Swan River is perfect at the rooms we stayed.