Mercure Jakarta Batavia

Mercure Jakarta Batavia merupakan salah satu legendary hotel di Jakarta karena terletak di area terkenal Kota Tua, Jakarta. Hotel ini sebelumnya bernama Omno Batavia sejak 1900an. Secara lokasi, menurut saya hotel ini sangat menguntungkan, karena terletak di jantung kota tua yang saat ini sedang revitalisasi menjadi sentra pariwisata di Jakarta Barat. Hotel Mercure Jakarta Batavia sebagai berbintang 4 menawarkan banyak kemewahan yang sangat sesuai dengan harga. Saya dan keluarga menginap di family room kapasitas 4 orang dewasa dan termasuk sarapan untuk 4 orang juga. Kamarnya sangat luas, dengan pemandangan menghadap ke kota. Di kamar ini terdapat 2 double size bed dan amenitas yang cukup lengkap serta en-suite bathroom yang mewah. Kolam renang juga kids friendly dengan dedicated kids pool dan adult pool hanya 1,1 meter, sangat cocok untuk anak-anal latihan berenang. Pelayanan terbaik ala accor sangat terasa, mulai dari security di pintu gerbang hingga reception, waitress dan, engineering, housekeeping sangat ramah dan tidak sungkan menyapa tamu bahkan saat berpas-pasan di toilet lobby. Terlebih saat sarapan pagi, kami disapa santun oleh Pak Vicko yang merupakan Manager On Duty, yang membantu kami menyelesaikan masalah saluran shower di kamar yang mampet. Pak Vicko juga offer kids activity di pool area untuk anak-anak kami dan memberikan cake kepada anak-anak kami. Mereka senang sekali. Excellent service! Untuk menu sarapan, kami nilai semua enak dan enak sekali. Selain variatif, juga terdapat live cooking untuk fried rice dengan rasa yang superb. Thanks to Chef and kitchen team. Sedikit saran untuk perbaikan, mohon dilakukan penyempurnaan terhadap elevasi bathroom karena air sepertinya mengalir ke arah luar pintu. Saluran pembuangan juga perlu sering dibersihkan agar tidak mampet. Satu hal juga yang perlu diperhatikan room boy adalah keberisihan di area ceiling kamar mandi karena banyak terdapat drain fly dan larva kamitetep yang perlu dibasmi berkala. Selain dari itu, secara umum menginap disini sangat memuaskan. Semoga bisa segera kembali menginap di kesempatan lain. Recommended hotel.

Clean, but the location is far from the city centre. The service is good

The good: The hotel is spacious and the lobby is quite nice, it was quiet which suited me. The actual rooms were very good, shower was great and beds were comfortable. The breakfast and buffet dinner were also quite reasonable but probably not enough choice to be truly an international hotel. The room air conditioning worked well. It’s not too far from the airport depending on traffic and time of day. The bad: The pool bar could not even provide a beer let alone any of the cocktails on their menu. The only spirit available was whiskey…therefore they couldn’t make any cocktails. Truly bizarre. The downstairs bar, which had inside smoking and poor ventilation, did have select beers and some wines; again no other spirit except whiskey despite having a cocktail menu. Wifi access wasn’t provided, they didn’t have bottled water but filtered water was freely available, so take your own water bottle. Items such as toothbrush, shaving kit etc were also not in the room; a phone call to reception was needed to get these. There was a problem with our keycard which was eventually rectified. I didn’t feel safe walking in the area, so using a grab or taxi is recommended.

Lovely staff Near to old town Clean Recommended for anyone who would like to be far away from city crowded

Nice location on edge of old town Jakarta, Kota Tua. Good quality hotel, nice and clean and great breakfast.... A bar would be a good idea on the roof, ....this was lacking

Good enough for a four star hotel but a little too aggressive on the sustainability movement. Every day I have to ask for hand towels because after housekeeping, no hand towels will be provided. It's a little annoying. But not a showstopper.