Premier Inn Bridgwater Gateway (M5, J24)

Perfect location to visit family and great service with comfy beds

Disappointed arrived later than expected due to flight delay had no contact no on us so couldn’t ring but when arrived was told booked as a no show so had problems getting in but have booked in to try again in may did stay at Plymouth and that was amazing

On arrival I didn’t hold much hope for my 1 night stay. The curb appeal was off putting with a very full over flowing bin with rubbish strewn around and cigarette ends all over the entrance floor. I appreciate check in is 3pm, I arrived at around 2.20pm to be told I had to pay an additional £15! For a checkin 40minutes early. I asked if I could be allocated a quiet room as I’m an extremely light sleeper, only to be told no, the hotel was full and all rooms are pre allocated which I found absolutely bizarre that they cannot allocate on arrival. I waited in the closed bar area for 40mins. I was allocated room 125 on the first floor over looking the road side. Considering the hotel was ‘full’ it was quiet and I wasn’t disturbed and my room was of a very clean standard. I think a little less attitude from the Receptionist on check in and it would have been a better score.