Gastnutzer
17. Dezember 2023
We recently spent 4 nights in the penthouse suite at HSH. The highlight of our trip was the view from our balcony. The views were simply amazing. The penthouse suite was nice, but had some strange issues. The lock to the patio door was hard to figure out. You have to flip the lever on the door before locking it. The balcony overhead light was too dim to even be helpful. When arriving back to our suite after dinner, we would have to use the flashlight on our cell phones to even have enough light to see to unlock the door. We were told they served meals and had complimentary coffee in the mornings. We never ate here or did we ever see them serving meals. We went down one morning around 9:00 a.m. for coffee and sat for about 15 minutes without anyone around, so we left and walked down the road for breakfast. Speaking of coffee, we had a coffeepot in out room and the first morning my wife made a pot of coffee. When she went inside for another cup the coffee was all over the kitchen counter. We had to clean it up with a towel. I discovered the coffee pot was cracked and looked like someone had dropped the glass pot. When I informed Tina, the manager that the coffee pot leaked and we had to clean it up with a towel her response was "No worries". We never did get a replacement pot so we used the cracked one with a towel underneath it for the rest of our stay. We did enjoy our stay and as I said earlier the views were amazing. Our room was dated and severely needed updated and some TLC. This was our 26th trip to Jamaica so we didn't have unrealistic expectations. It was our first trip to HSH but probably won't stay here again. There are many places on the cliffs with great views, so we will keep exploring the island.
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