Sheraton Wenzhou Hotel

Sheraton Wenzhou Hotel Bewertungen

Sheraton Wenzhou Hotel

No. 292 Chezhan Avenue, Lucheng District, Wenzhou, Zhejiang, 325000, ChinaHoteldetails anzeigen
Sheraton Wenzhou Hotel
Sheraton Wenzhou HotelSheraton Wenzhou HotelSheraton Wenzhou Hotel
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Preisgarantie
1 Nacht

Gästebewertungen

4.6/5
Sehr gut
820 Bewertungen
Verifizierte Bewertungen
Lage4.7
Ausstattung4.6
Service4.7
Sauberkeit4.7
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Alle Bewertungen(820)
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Köstliches Frühstück(60)
Verkehrsgünstig gelegen(39)
Freundliches Personal an der Rezeption(34)
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Ausgezeichnet für Geschäftsreisen(15)
In der Innenstadt gelegen(14)
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Großartiger Pool(8)
Negative Bewertungen(29)
RLiew
Deluxe Doppelzimmer
Aufenthalt im Okt. 2024
Business
19 Bewertungen
3.7/5
Gepostet am 6. Dez. 2024
Thanks for the upgrade. So far, it’s the best in Wenzhou. However, the room floor was so dusty and I had to call the housekeeping upon checking in. Furniture are quite dated. Next to mall which is very convenient. Breakfast was good with varieties
Übersetzen
Antwort der Unterkunft: We are very sorry that we have not been able to leave you with a satisfactory stay this time, and we sincerely apologize for hearing your comments on our work and giving you a poor experience during your stay. For your service questions, we will strengthen the training of relevant service personnel. Our staff is committed to creating a comfortable and clean environment for our guests, and I am confident that your feedback will give all of us the opportunity to work harder to improve and will make us more motivated to provide you with better service. Thank you again for sharing your experience with us and we sincerely hope that your next visit will be more enjoyable.
Gastnutzer
Superior-Deluxe-Zimmer (2 Betten)
Aufenthalt im Sept. 2024
Business
1 Bewertungen
4.5/5
Großartig
Gepostet am 23. Sept. 2024
Amazing stay. Very close to city centre.
Übersetzen
Antwort der Unterkunft: Dear valued customer,Thank you for leaving a review of our hotel. We appreciate your feedback and appreciate the information.Thank you for your recognition,your satisfaction is our greatest encouragement.
Kamel edine
Deluxe Doppelzimmer
Aufenthalt im Mai 2024
Pärchen
15 Bewertungen
4.0/5
Sehr gut
Gepostet am 3. Mai 2024
Hotel decent, big clean rooms, nice upgrade and allowed early check in, thanks! Interesting arrangement on the roof ‘bar’ and breakfast that never runs out🙃 would stay again though
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Antwort der Unterkunft: Thank you for choosing to stay, and thank you for choosing Sheraton Hotel to make our service a highlight of your trip. May our heart, in exchange for your peace of mind and comfort. We will continue to pursue excellence and provide you with better service, looking forward to your next visit.
Gastnutzer
Deluxe Doppelzimmer
Aufenthalt im Jan. 2024
Business
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 8. Jan. 2024
The Sheraton Wenzhou provided an exceptional experience that exceeded all expectations. The way the staff treated me as a customer was truly outstanding, making me feel valued and appreciated every step of the way. The services, installations, and facilities were immaculately clean and maintained to the highest standards. The room itself was a perfect combination of comfort and elegance, offering a breathtaking view of the cityscape. The breakfast was nothing short of exceptional, with a wide variety of delicious options to choose from. Additionally, the hotel's location proved extremely convenient for exploring the downtown area on foot. Overall, the Sheraton Wenzhou is an outstanding hotel that I would highly recommend to anyone seeking a truly memorable stay.
Übersetzen
Antwort der Unterkunft: Year to winter, the sun and the moon are soft, and the beauty goes both ways, and strive to make everyday light and warm. Thank you for your support and love to Sheraton Wenzhou Hotel. We will cherish your praise and continue to improve our service to make your stay more satisfactory. Your praise is our greatest affirmation and encouragement, looking forward to your visit again.
Gastnutzer
Deluxe Doppelzimmer
Aufenthalt im Apr. 2024
Business
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 15. Apr. 2024
Great location and friendly, helpful staff! Highly recommended.
Übersetzen
Antwort der Unterkunft: Thank you for your trust and love, making Sheraton Hotel a bright spot on your trip. Each sentence of your praise is a testimony of our continuous pursuit of excellence. Looking forward to your next visit
Gastnutzer
Superior-Deluxe-Zimmer (Queensize-Bett)
Aufenthalt im Dez. 2023
Business
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 2. Jan. 2024
Charlie‘s service is so good, very careful and considerate.
Übersetzen
Antwort der Unterkunft: There will be unexpected luck, there will be unexpected surprises. Thank you very much for your praise of Charlie. I am very glad to know from your message that you have left such a good impression on you. I hope you can continue to pay attention to Sheraton Wenzhou Hotel in the future and tell us more feelings and experiences when you stay in the hotel. Looking forward to your visit again!
Michael
Deluxe Doppelzimmer
Aufenthalt im März 2024
Business
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 19. März 2024
Everything fine, will come again 😊
Übersetzen
Antwort der Unterkunft: May your journey be full of sunshine and laughter, and make good memories every step of the way. I am glad that you had a wonderful time at the hotel, and your review is an affirmation and encouragement of our best service. Please continue to pay attention to Sheraton Wenzhou Hotel, welcome to visit again!
Ahmed Mohammed Ali
Deluxe Doppelzimmer
Aufenthalt im Aug. 2023
Business
10 Bewertungen
5.0/5
Hervorragend
Gepostet am 19. Aug. 2023
Good location near by restaurants and cafe shops varies of breakfast menu
Übersetzen
Antwort der Unterkunft: Wishing you a world of happiness and love as all your dreams come true. I am very happy to know from your message that you have left such a good impression, I hope you can continue to pay attention to Sheraton Wenzhou Hotel in the future and tell us more feelings and experiences when staying in the future, we will cherish your praise more, and constantly improve the service to make your stay smoother. Looking forward to welcoming you again!
Gastnutzer
Superior-Deluxe-Zimmer (Queensize-Bett)
Aufenthalt im Febr. 2024
Anderes
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 10. Febr. 2024
Amazing and helpful reception staff.
Übersetzen
Antwort der Unterkunft: I am very glad to learn from your message that you have left such a good impression. I hope you can continue to pay attention to Sheraton Wenzhou Hotel in the future, and tell us more about your feelings and experiences when you stay in the future. We will cherish your praise more, and constantly improve our service to make your stay more satisfactory. Looking forward to your visit again!
Hirm
Business-Suite
Aufenthalt im Apr. 2023
Familie
7 Bewertungen
2.5/5
Gepostet am 1. Mai 2023
Room was old and used, water stains on the wall, tables water marks, shower black stains Hotel staff speaks poorly english, Breakfast isn’t 5star international hotel, more like local hotel, Most disappointing was: loud disco sound reached up to 22 floor
Übersetzen
Antwort der Unterkunft: We are very sorry that we did not give you a satisfactory stay experience this time. We would like to express our sincere apologies for the unsatisfactory experience brought to you by your comments on our work. Regarding the question you raised, our staff is committed to creating a comfortable and clean environment for guests to stay in. If you have feedback, we can give our staff the opportunity to make more efforts to improve, which will also make us more motivated to provide you with better service. Thank you again for sharing your experience with us and we sincerely hope that your next visit will be more enjoyable
allgoodstyle
Deluxe Doppelzimmer
Aufenthalt im März 2023
Business
9 Bewertungen
3.0/5
Gepostet am 13. März 2023
location is normal. cleaning is good but design is old. service is nice.
Übersetzen
Antwort der Unterkunft: Dear guest, thank you very much for your sincere advice since your stay in the hotel. Sheraton Wenzhou Hotel was opened in 2010, with a superior geographical location, only 5 minutes away from Times Square and 10 minutes by car from Yintai. We look forward to providing you with a comfortable stay experience when you visit again. Wish you a happy life!
Gastnutzer
Deluxe Doppelzimmer
Aufenthalt im Sept. 2022
Business
1 Bewertungen
3.5/5
Gepostet am 22. Sept. 2022
a bit old structure and room, bed mattress has been used for too long time.
Übersetzen
Antwort der Unterkunft: Dear guest, thank you for choosing us for your recent visit. We are glad to know you liked our beautiful property. However, we regret not meeting all of your expectations and apologize for the unexpected feeling during your stay. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. In a fact, we have been changed our mattress and renovated our hotel rooms since Nov, 2021. Additionally your feedback regarding the current state of our accommodations is also being shared with the appropriate individuals as we plan for future upgrades. We hope you will consider us for your next visit to Wenzhou sheraton hotel so we may have the opportunity to better your stay.
Laoyingyizhi
Business-Suite
Aufenthalt im Nov. 2024
Business
31 Bewertungen
3.8/5
Gut
Gepostet am 2. Dez. 2024
訂的套房,房間比較大,衞生也很乾凈,但是硬件設施明顯比較有年齡了,應該到了可以翻新房間的時候了!服務員態度都是冷冰冰的,特別是早餐廳的服務員,完全是行屍走肉,也不會來收走用完了的渣盤,很少5星級酒店會是這種情況!
Übersetzen
Antwort der Unterkunft: 非常遺憾此次未能給您留下滿意的入住體驗,聽到您對我們工作提出的意見,在入住期間給您帶來欠佳的體驗,我們致以最誠摯的歉意。有關您提出的服務問題,我們會加強相關服務人員培訓。我們的員工緻力於為客人打造一個舒適整潔的入住環境,我相信您的反饋將給我們所有的員工更加努力改進的機會,也會讓我們更加有動力為您們提供更好的服務。再次感謝您與我們分享您的體驗,我們真誠地希望您的下一次光臨會更愉快。
Gastnutzer
Deluxe Doppelzimmer
Aufenthalt im Okt. 2024
Familie
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 7. Okt. 2024
出遊適合帶孩子居住的酒店,餐飲運動休息都很滿意。臨返程當天上午小朋友玩興不減,南戲博物館回來就已經中午了,特別感謝蔣慧婷、朱喆兩位工作人員給我們延遲了退房時間,對二位熱情周到的服務表示感謝!正好全家又饕餮盛宴一下酒店中午自助餐,吃飽喝足,下午回家!
Übersetzen
Antwort der Unterkunft: 非常感謝您的讚揚。我們始終堅信,熱情周到的服務是提升客户體驗的關鍵。為此,我們培訓員工要以客人為中心,提供及時、專業的服務
Gastnutzer
Deluxe Doppelzimmer
Aufenthalt im Okt. 2024
Reise mit Freunden
12 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. Okt. 2024
十一預訂了喜來登,超棒的體驗!酒店環境很舒適大氣,設施齊全,細節到位,特別是Michael Lin經理的服務讓我印象深刻。他非常熱情專業,每個需求都親自跟進,確保我們住得愉快舒適。他處理問題迅速又到位,讓人感覺很貼心。下次來肯定還會選這裏,強烈推薦給朋友們!
Übersetzen
Antwort der Unterkunft: 十月,帶着秋的內斂,藴着秋的端莊。非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力,時刻準備着,歡迎您隨時回來。