Hotel Berghaus

這是我在瑞士住過最差的酒店沒有之一！第1⃣️：房間沒有燒水壺，下去問老闆有沒有燒水壺，老闆態度極其不好的説：沒有！我説那我想要熱水怎麼辦，老闆斬釘截鐵：沒有！我説我想泡麪，老闆反問：你們為什麼不吃瑞士食物？我？？？第2⃣️：冰箱不好使，老闆非説你得插上電等一段時間才好使，我説等了很久了也不好使，老闆非説不可能，後來又拉扯了幾次老闆才説明天工作人員上班了給看看，結果一直到最後退房也沒給修！第3⃣️：早餐的時候餐廳服務人員態度極其不好，好像對亞洲人（可能只是中國人）有歧視，滿臉的嫌棄都能感受得到，我不小心拿了個生雞蛋，不會用煮蛋器，問他能不能幫我煮熟，他非常不客氣的説：不行，你自己煮。然後就直接把我的生雞蛋扔了！寧可浪費一個雞蛋也不幫我煮？？？我們吃完飯打算休息一下看看窗外的風景，那人就迫不及待地過來收盤子了！第4⃣️：房間衞生極差，洗手枱上全是灰和頭髮，上一個客人用完的捲紙殼還留在廁所沒收走！ 總之這是一家除了風景還可以其他一無是處的酒店，明明是自助早餐但是什麼都很短缺，摳摳搜搜，要拿點什麼東西都得看主人臉色！如果想有一個受到最起碼的尊重的體驗，慎選！（尤其是中國朋友）

This hotel checks every box. First location- postcard view across a field looking at snow capped mountains.also around the corner from the cable car. We reserved early and got a large corner room with large windows and 2 private balconies- but any room for here would be lovely. The staff are friendly and competent. The owner, Martina, is hands on, gives great recommendations and is just lovely. Meals are served inside and outside on their large terrace.Breakfasts include all the items you would expect at a continental breakfast in Switzerland including fresh fruit cup every day. We did the half board every day! We hiked extensively, rested in late afternoon and walked downstairs in flip flops for a new 4 course dinner every night! Courses ranged from very good to excellent- and we are gourmet cooks! The wine list was extensive and affordable. I can’t offer one caution except that the towels were hand dried, so they aren’t the lush Turkish towels you might be used to. We were fine with them- and they had crisp linens on the table at every meal. We hate to leave but will have many memories from our stay here.

Cozy family-run small hotel with excellent restaurant and superlative views. We never stay anyplace else when we come to Wengen! Rooms are comfortable and well cared-for, and have the amenities you really need (space, great views on the Jungfrau, minibar, drying rack, TV we never watch, hairdryer). Cozy and welcoming dining and common rooms are family friendly and great for meeting fellow travelers or catching up with the wonderful proprietress, Martina. Restaurant focuses on local fish specialties and offers a nice list of well selected Twanner wines — however the Chateaubriand is also excellent (book in advance). A must in Wengen!