Gastnutzer
22. Juli 2025
The outside of hotel strewn with litter ,only outside eating area 1 old picnic bench stood on decking that was a trip hazard.restaurant was only open at very restricted times.reception carpet unclean receptionist spent as much time serving in eatery as she did on reception due to being short staffed even though it was Glastonbury festival week.we paid extra to check in early and were given room 210 which was up stairs no lift so had to climb 30 stairs not so good when your in your mid 70s.got into the room to find a upright electric fan which was in a state of needing replacement as the back of motor was falling of.the room temperature was mid 30s unbearable window could only open 2 inches for health an safety reasons(on the top floor) took a carton of long life milk with us on Saturday it was currdled by Sunday morning.complained at reception and was given head office number to ring .rang head office voiced all above complaints and asked about the guaranteed good night's sleep I was told to read terms and conditions which says if no air con on site they cannot control heat and apologised that was all they could do.we have stayed at different premiere across the country but Bridgewater North is defiantly one to avoid at all cost and customer services should be ashamed
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