Marriott's Frenchman's Cove

I tend to write reviews only if I believe it to be exceptionally good or exceptionally disappointing. This review is a bit different. The Marriott Frenchman’s Cove had some parts that were outstanding and others where we continued to be frustrated. First the good, amazingly beautiful property in a prime location. The pool and beach are outstanding. The second part of the resort that we enjoyed were the people working there. Everyone was very friendly and accommodating. When we had some issues that I will mention soon, they took good care of us and made up for some of the problems. For that reason I went with 4 stars instead of 3. To the problems. First the food. Disappointing is an under statement. The resort is a bit isolated so the food options are already very limited. So to have the one restaurant available to you be so bad, really brings down the overall experience. For us the first issue led to the second. Since the food was so poor, we ended up going to the Westin next door for most meals. The Westin is a beautiful redone property with a lot of great food options. Even their marketplace had better pricing. The issue we had, the Marriott shuttle set up was terrible. They advertise shuttles every hour, which just doesn’t make logical sense. The Westin, another Marriott property is less than a 5 min drive away. A shuttle is the only way back or forth. So we would take a shuttle on the hour and be stuck there till the next hour to get back. The Westin runs their own shuttles but not to the Marriott unless they aren’t busy with their own guests. A couple other more minor issues. We found a lot of contradictions from different staff members, as previously stated they were all very nice. But the details just weren’t there. We also had some challenges with the “tour” from the vacation club. We understood that this sales pitch and free offer is part of the vacation club experience. However we had a major issue, albeit resolved in the end, with how ours was scheduled and what was allowed and not. In the end. We enjoyed this property and this destination a lot. A recommendation from our experience. Rent a car. Don’t rely on taxis or the shuttle and don’t waste your time eating on property. Otherwise, it is a great spot.

The night we ate at Luna Mar, our server's names were Nika and Anai. Both had great food recommendations & were extremely attentive and friendly. We had a nice conversation with them and learned some things about the island. The food is great.

The Marriott Frenchman's Cove is a beautiful resort. The grounds were well kept and the accommodations were very good. The staff were friendly. My only concern was for the semi feral cats residing on this property. In the evenings 1-3 cats showed up in the outdoor dining and pool area begging for food. None of the more tame cats were spayed or neutered and I quickly discovered several four to six month old kittens on the grounds as well. I counted close to one dozen cats on the property during our stay. I was not disturbed by the cats themselves but I am very disturbed by a large corporation such as Marriott choosing to ignore this problem rather than taking a humanitarian and proactive approach to it. This problem could easily be addressed by trapping, neutering and releasing (TNR)the cats where they live. Exterminating community cats only results in more cats moving in and taking their place. The TNR program keeps the existing cats healthier and prevents the population from multiplying. Another benefit is that spayed females will not allow other cats to move in to the colony. There is a Humane Society on the island and I'm sure they could helpful with the process. I hope the Marriott will address this problem humanely.

The resort is absolutely stunning. From the bellman (short cut & sunglasses) to front desk (Shanique) the bar (Juan) the customer service is impeccable. My wife & I went to the spa and we both had Dyneecia. Her personality and touch made us want to move in. If the property manager/owner hasn’t already, please go see her!! You deserve to experience her gifted hands.

I loved this resort! Check in was a breeze with a smiling face. Even with the construction and pool being closed we had a wonderful experience. We were on the 2nd floor ocean view room very comfortable and clean villa. We never heard any noise. The night kayaking with Lewis was a blast. I highly recommend this resort!

The Fisherman cove sunsets are beautiful seen from our room and on the beach. The room is spacious and clean. The pool and the restaurant were under construction during our stay. You can order food from the restaurant on their website and have it delivered to your room or to beach side. The market offer coffees, teas, pastries, and ice cream. The night kayak and catamaran tours leave right from the resort's dock. Both are worthy experiences to book during the stay. There's a shuttle to the nearby Westin and Bouy Haus for you to enjoy the wonderful beaches and restaurants on those properties. Resort is convenient to downtown shops and other attractions - or just relax on the resort's property.