Warwick

Comfortable hotel with parking. Everything was great. Love the self check in system. Only note for location is slightly away from town and it’s more suitable for travellers with a car. Overall it’s a good experience. :)

We stayed one night , room was clean and bed was super comfy. We went to the restaurant and was looked after by Kayleigh who was absolutely amazing as we had a long wait for our food. She kept chasing for us and kept us updated. Her level of customer service was excellent, thank you Kayleigh

The guy on reception was not very welcoming and didn’t seem very happy, he just said have you stayed at premier inn before. Not hello how are you… Parking - it baffles me how a hotel does not have enough parking spaces for one car per room! We checked in and had to wait around to get a space, all parked we had to pay £5 otherwise risk getting up to £95 fine. So did that went out for dinner and the parking was ridiculous, no parking spaces, people had blocked others in and we had to park on grass verges as the road is double yellow lines. Tell me why £5 a night is worth it when you’re not guaranteed a parking space but still have to pay £5 per night. We complained at reception and he basically said it was tough and we cannot get a refund. Think putting a small multi storey car park would be of better use, otherwise it is just a con. Once we had parked up this elderly couple had to ram there car up onto grass verge too and they said how awful it was too.