AmericInn by Wyndham Ottumwa

Our stay was excellent! The desk manager was very helpful and even helped carry our luggage to the room!

We had a weird stay here. The guy at the front desk seemed friendly enough at check in and we headed down to our room (room #1). We found that the wall mounted hair dryer was missing so I went back to the desk to see about getting one. The man said he forgot that the room was missing a hair dryer and decided to give us a different room down the hall. No problem, we grabbed our stuff and went to the new room (room #2). As soon as we opened the door, a woman screamed, as this room was already occupied! 😱 Back to the front desk and the man was flustured and "not sure why the rooms were messed up in his computer". He asked if we would be ok in a single room instead so we offered to go somewhere else for the night if he didn't have space. This made him only more flustered and insisted that we stay. He "upgraded us to a suite" (room #3). This room was slightly larger but maybe the only thing that made it a "suite" was the weird old recliner in the corner. Besides that adventure, the photos on here do not represent the current conditions of this hotel. The beds seemed clean enough but the rooms are run down and in need of repairs. If in weren't for the already occupied room, I probably would not have complained too much for the price.

Friendly staff. Easy parking. Very good breakfast. TV did not work due to problem at hotel.

Stayed with the family for a weekend. It’s clean enough, friendly staff, kids liked the pool, decent breakfast. You get exactly what you pay for and I appreciate that.

As adults, we would have loved to enjoy the hot tub, but it was full of kids! Also, we were not able to use our room toilet as it was clogged, and nobody came to our room, after making a request at the front desk.

Hotel is gradually aging and going downhill, but no more so than all of the other hotels in Ottumwa.