The Elephant Hotel

Quirky place with high standard. It must have been a challenge to run a hotel in such an old building. My bathroom was freshly updated in a modern theme and worked to perfection. The bed was comfy and had a interesting frame. Nothing wrong with it but at some point in its life it must have had a water accident. It did not affect my sleep. We did not dine in nor did i have breakfast. It was a bit to expensive

A great hotel with friendly staff and very helpful. Room was very clean and comfy, great shower. Comfy bed and a good sized room. Best steak I have had in a good while cooked on a grill in the restaurant. Good sized bar and a big garden Excellent value for money and would definitely stay again if passing.

My husband and I stayed for one night on Thursday, we were welcomed by Emma who was so helpful, she changed our room to one on the ground floor and helped us with our heavy case round to our room. With a door out to a terrace and the garden, the room was really comfortable on a hot day. I had dinner in the restaurant which was an extremely succulent steak. Our bed was very comfortable with extra pillows. We had a very good breakfast which put us on for our 200 mile journey home. Thank you Emma and the other staff for making our stay so enjoyable.

had a good stay at the elephant for wifes birthday food was good room was big and clean will stay again food and drink not overpriced room was a bit hot staff all seemed very friendly breakfast was good price was good for dinner bed and breakfast thanks to all the staff for a nice stay

Regrettably, this was one of the worst dining experiences I’ve ever had, from the service and cleanliness to the food and drinks. This was meant to be a special occasion—my son’s 17th birthday—but it turned out to be truly disappointing. Restaurant Atmosphere & Cleanliness The restaurant felt cold and unwelcoming. The main desk had broken drawers precariously balanced on a wedge, with litter scattered around it. There was no ambiance, and staff were noticeably absent. Tables remained uncleared long after diners had left, adding to the overall sense of neglect. Drinks I ordered the Garden Fizz, but it contained black leaves, making it undrinkable. No one checked to see if we needed additional drinks, and my son’s empty Diet Coke bottle sat on the table for the entire meal. Food When booking, I was advised by Star to pre-order the tomahawk steak, with a 650g portion recommended for one person. However, I was charged for a 750g steak instead. Upon arrival, I confirmed the pre-order with our waitress and also asked if I could order two share plates as my main course. My food arrived, but my son’s did not. Despite following up with the waitress twice, we waited so long that I had finished my meal before his finally arrived. The waitress later admitted that she had been on a break and that the kitchen had “messed it up.” The food quality was equally disappointing. My Cajun chicken wings were overcooked to the bone, lacked seasoning, and were served with a store-bought blue cheese dressing. The potato from the tomahawk main course was grey inside, clearly pre-cooked and deep-fried multiple times. Service From the start, the service was unprofessional. Upon arrival, I introduced myself, only to be told to “sit over there.” Our waitress never introduced herself, checked on us, or cleared the table. When I received the bill, I was handed a revised version with the drinks removed—without any explanation. Since this was my son’s birthday, I refrained from making a scene, but I left extremely disappointed. I will never return and would not recommend this restaurant to family, friends, or colleagues.

Some very good things about here, some not so good, i think it needs a tweak and it will bring it up a bit, but ok for a one night break. We went on the country breaks offer which consists of a free drink dining allowance of £40 each for meal in The Herd restaurant and breakfast. Room was quirky but clean and quiet, had large bed and decent bathroom with some toiletries, you also get tea coffee stuff in the room which was nice.The meal was decent and appropriately priced , they specialise in steaks and were quite tastey, the sharing board with the hummus a little disappointing for a starter for two , but my husbands meat board was good value and quiet large for the one person portion, the main issue was with the extra onion rings which were typical freezer shop variety not the "chunky" as described which i would have thought to be homemade, soggy pale and just not good quality. We did not have dessert as were too full after the steak which comes with really lovely chips and other bits as was a nice meal in quirky surroundings. When the bill arrived in a little box thought it would have a couple of choccies in too, but it didnt ! shame , its the little extras that make all the difference ! Breakfast typical as would expect and my husband had the full english which looked really good, I had the pancakes which arrived with normal not crispy bacon , but were also good, you can help yourself to other bits from a table , the juice wasnt nice i dont get why these places serve cheap orange juice and inferior cheap cranberry juice, its really not good enough quality and devalues the quality of the breakfast.I would say this break is quite good value booking through the country breaks company, do tell the place as they try to charge you for things included , other than that enjoyable.