Close House

If you’re looking for a top class hotel with excellent service in an amazing location. Then Close House is definitely the perfect place to stay. Everything about this place is truly fantastic. The accommodation, food and service is incredible. And if you’re a golfer you have the added bonus of 2 wonderful golf courses. Quite simply a fantastic place to visit and stay. And a huge thank you to the brilliant staff.

Fabulous service and standards - we were make to feel so welcome. We stayed in The Pavilion - every single member of the team was so friendly and professional, from the call we got half and hour after booking to take us through our preferences to the lady serving us in the restaurant. The accommodation was just beautiful - you felt like you were in the middle of nature and the standard was exceptional and wonderfully clean. Not often I immediately think about going back somewhere.

Stayed here for the 6th time and by far the worst experience we've had. Stayed in the Ganton Suite. Room was cold on arrival despite heating being on. After 2 hours called Reception to ask if I was doing something wrong. Maintenance had gone home so they sent a lovely lady from the bar staff. She said the heating was on full. I took her to bathroom as it was very cold. The under floor heating was not working. Too cold for a bath or shower. The lovely lady advised I could use next door for a shower/bath as this was available. Next door the undr floor heating was working but the room was cold. I thanked her and told her we would jysr stay put. On return from the restaurant still no bathroom heating working? Then we tried to use the simple 3 step lighting system. This didn't work either and lights were either on or off, unable to just use lamps etc as connected to this system that was not working. Overall a very poor stay and would have expected a much better service.