Hotels in der Nähe von Kohl's, Waco

Das ist unser besonderer Gehplatz! Mein Mann und ich feiern unser 20. Hochzeitstag und wir bleiben immer in diesem Residence Inn und wir genießen unseren Aufenthalt! Wir schätzen besonders ”Talkin Ms. Terrie”, die so nett war und immer warm gegrüßt hat. Zu der Front Desk Lady, die uns angemeldet hat, so freundlich und alle Mitarbeiter. Danke Residence Inn für die 20-jährigen Geburtstagszeit der Bonvoi-Mitglieder zu einem erinneren!

FIRST of all, I have been booking and staying at this specific Townplace Suites for state cross country and track meets for YEARS, and have NEVER had an issue like this. I booked 4 rooms, specifically for the needs of my team and coaches, on March 26th for a one night stay May 3-4. I PREPAID for a 2 bedroom suite, reserved 2 more rooms with 2 queen beds to accommodate my team of 4 girls and 4 boys - PLUS their families and our coaches. I also booked a King for a coach. I verified my reservation weekly and checked in on the Bonvoy app the night before (May 2nd). Friday morning, the day of our arrival, Taylor, Director of Sales, called to inform me that my reservation was being canceled and they needed to move my 4 reservations to another property because there were guests who didn't 'check out' and they needed my rooms. I responded very nicely with ”I cannot move, I have families coming in who are staying at the property to be near their children” - I also pulled the titanium level, owners for 19 years card and asked her to please find other guests who could move. I told her that I had prepaid, already checked in, and could not move. She said OK. I arrived at the property a little before 3pm, just ahead of my teams first race at 5pm. The woman who checked us in gave us room keys - each coded with 2 br, 1 king, 2q, etc. When we got to the rooms, they were all 1 king bed studios. I came back down and was told that the GM had switched our rooms that morning and there was nothing she or anyone else could do. NO apology. She proceeded to call her manager who also did NOT apologize and actually blamed me for not switching hotels when Taylor called. He was rude and disrespectful and could not give me a reason as to why Carli changed our rooms. I again (admittedly, not so nicely) asked how this could happen if I 1. Made the reservation for specific rooms 5 weeks in advance. 2. Prepaid for one of the rooms, and 3. Checked in the night before. He had nothing to say, no apology, and again blamed me for not switching properties. If it had just been me and my coaching staff, that would have been tolerable, but it was 14 to 16 year old athletes who were unable to get good rest before competing in the state championship races that evening and the next day. It has been 3 days, and I have not had a single person reach out to me with any explanation. I feel just awful for my team and their families who had a terrible first experience at state.

Neben der Hochgeschwindigkeit ist es sehr bequem, sich selbst zu fahren. In der Nähe eines Zimmers mit einer Hochgeschwindigkeit ist die Isolierung schlecht. Es wird empfohlen, bei Aufenthalt nicht in der Nähe der Hochgeschwindigkeit zu verlangen. Es wird empfohlen, die Ohrsprüche vorzeitig zu bewahren.

酒店非常的不錯，肉眼可見的乾淨，是在美國為數不多住的非常舒服的酒店了，下次有機會的話還會選擇住在這裏

Ich habe in diesem Hotel für 8 Jahre geblieben, wenn ich in der Stadt für Besuche bin, aber das wird sich ändern. Bis zu diesem Zeitpunkt war das Hotel Indigo meine erste Wahl und wir waren im Allgemeinen zufrieden mit Zimmerunterkünften - obwohl die Zimmer für den Bereich mit starren Stornierungsbedingungen außergewöhnlich hoch sind. Die letzten zwei Besuche dieses Jahres haben jedoch gezeigt, dass dieses Hotel nicht investiert, um die wichtigsten Objekte in Zimmern auf dem neuesten Stand zu halten. Die Matrix auf der letzten Reise war das schlimmste, das ich jemals in einem Hotel getroffen habe. Es war schwer zu schaukeln, laut und hatte absolut keine Unterstützung. Die Pfosten und Handtücher waren auch über ihre Zeit vergangen. Und, um zu den Bemerkungen anderer Betrachter zu sprechen, war der Lärm von oben aufgrund der sauberen Etagen in den Zimmern bis 3.00 Uhr bemerkbar und konnte jeder Fußverkehr hören. Ich habe die Mattress-Frage an das Frontdesk gemeldet und erhielt ”Oh, ich werde die Wartung wissen”. Ein gutes Hotel investiert in, um sicherzustellen, dass die Gäste einen ruhigen, angenehme Aufenthalt haben, so dass Sie auf Ihren nächsten Besuch zurückkehren möchten. Leider nicht hier.

We are big fans of this property. With family in Waco (and ties to Baylor) we enjoy coming to Waco. The manger of this hotel, Justin, is FANTASTIC and has been extremely helpful. The location is great, the value is great, and the staff is great. If you are visiting for the Silo's, they are a nice walk from the hotel. Also, if you drive a Tesla - they have free chargers on site!

Friendly staff. Comfy bed. First floor room with patio access to the pool. Small quaint pool well maintained. Nice shaded outdoor seating area with a grill we did not use. Walking distance to everything we wanted to do. Was looking forward to walking the river trail but didn’t make it this trip. Will return.