Gastnutzer
31. Januar 2023
We stayed at the Grandhotel Praha in August 2022, after a 15 year absence from this historic property in the High Tatra mountains of northern Slovakia. This hotel is fantastic! The rooms had been renovated since our previous stay. We had the Half Board option, so breakfast & dinner were included. Both meal services were delicious, and varied each day. The spa in the hotel was wonderful, with dry & wet heat options, and a cold dip pool. The spa was busy each day, but not overly crowded. Hiking options up the mountain will appeal to anyone, from a casual day hiker to more serious mountain climber types. Service in the hotel is impeccable. The front desk, restaurant, & bar all have excellent staff. Two who especially stood out were Natália & Jan in the bar / restaurant, both great team members. Jan’s mixologist skills were impressive, and Natália was an exceptional server. Both made our stay much more enjoyable. Something that stood out to me was how rude some guests were to the staff; we saw scenes that were borderline abusive. Difficult guests seem to have too much power in hotels like this, with staff having no choice but to smile and accommodate them. I hope the Grandhotel Praha appreciates their superior team and treats them well! Overall I highly recommend this property, and look forward to staying here again in the future!
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