The Song Apartment 5 Star - Windy's Home

We had high hopes for this stay. Unfortunately we left very disappointed. I booked the studio apartment, and they gave us an "upgrade" to the 2 bed apartment. You could see this as a good thing, but from the advertised pictures, you can see that the studio is much nicer than the 2bed. Coupled with the fact that our room was so dirty! The pictures of the apartments must be from a long time ago as they now look very different. I don't think the management care too much about cleanliness because our room was very dirty. All walls windows and mirrors were not clean. I think they change the bed sheets and toiletries, that's it. Only half of a roll of toilet paper in the room, and was probably the worst toilet paper I've ever used, felt like sand paper. The couch was broken. The fridge was stinky! TV had a big line of broken pixels. Booked for 2 people, was only 1 towel for shower. The shower itself was disgusting, mould everywhere in the cracks. As well as the sink (which had a bug). The WiFi for our room didn't work. When I messaged the hosts about the WiFi and asked for a second towel and another toilet paper, they said to come down to their office and get them terrible customer service. They also just told us to use the WiFi for the room next door, which was very bad The building itself is very nice, lots of restaurants and cafes on the ground floor and a nice rooftop pool! I would recommend going with a different company in this building. Myself and my partner both work in housekeeping, and this is a terrible standard for cleanliness. A lot of the problems are honestly bare minimum for cleaning. Do better.

The building is new and clean as well as the room. The staff is nice and quick response. The only issue is the room with the very very very strong bad smell. The smell cannot disappear with opening doors and AC. I guess the smell from the mattress. It's not friendly for noise sensitive people.

Современные апартаменты недалеко от моря. Бассейн на крыше, сауна.

Lần đầu đặt phòng ở đây và trải nghiệm rất hài lòng. Phòng dạng căn hộ cho mình cảm giác thân quen như ở nhà. Phòng được vệ sinh rất sạch sẽ và thơm. Mình để quên đồ ở phòng khi check out và được hỗ trợ nhận lại. Mình đi cuối tuần và dịp lễ nên khá đông, thang máy chờ hơi lâu một xíu. Nhất định sẽ đặt lại khi lần tới có ghé Vũng Tàu :)))

Rất tốt

Absolutely amazing place As you can see from my photos Mỹ Duyên who showed me round & checked me in was great 😎😎 Parking is 20k overnight 5 minutes walk to big supermarket Lotte on the corner, which you can pretty much buy anything from Nice 10 minutes walk to the beach You will pass lots of local restaurants on the way I will define staying there again Also Vũng Tàu is beautiful I drove round everywhere and loved everything about the place 😊😊