Green LP Hotel & Apartment

Schöne Lobby, aber die Zimmerausstattung muss gepflegt werden. Der Shampoobehälter ist kaputt. Die Klimaanlage war nicht eingeschaltet, aber üble Luft strömte aus dem Belüftungssystem ins Zimmer. Der Fernseher hat ein schreckliches blaues Licht, das den Schlaf stört. Der Rauchmelder begann um 3 Uhr morgens zu blinken. Die Beleuchtung ist schlecht und die Lichtsteuerung ist schlecht platziert. Eine Tür kann geöffnet werden, während die andere verschlossen ist. Stehplätze nur auf dem Balkon. Ich versuche um 3 Uhr morgens, an die frische Luft zu kommen, aber die Tür ist abgeleckt und die Person an der Rezeption schläft und schnarcht.

Bữa sáng ổn, phòng khá ổn nhưng hơi chật, không có chỗ ngồi làm việc. Khách quên đồ khách sạn im re.

食事の選択肢がまるでなく十分な朝食を取ることが出来なかつた。

Overall Experience My stay at the hotel was generally good and well-balanced for the price I paid. However, there were a few issues that left me disappointed. Staff Communication The hotel staff has very limited English proficiency. In fact, some of them relied on translation apps to communicate with guests. While I understand language barriers can exist, I believe learning basic English phrases and vocabulary should be a minimum standard for a hotel aiming to cater to international guests. Additional Blanket Request On my first day, I requested an extra blanket for my room, and it was provided without issue. However, when I wasn't feeling well later during my stay and struggled to control the room temperature with the air conditioning, I asked for a second blanket. The receptionist couldn’t clearly explain why I was required to pay for an additional blanket. The translation app they used stated, “We already gave you one blanket; for the next one, you must pay.” When I asked why there was a charge, the staff member couldn’t provide a clear answer. I also couldn’t get clarification on whether this charge was for purchasing the blanket or a refundable deposit. Ultimately, I left without a second blanket, as no resolution or proper explanation was given.

Vợ chồng và con trai tôi có ở đây ngày 14/2, tôi có để trong tủ 2 hộp nho và vài lon bia, sáng hôm sau khi tôi checkout tôi quên lấy những đồ tôi để trong tủ lạnh, chiều hôm ngày 15/2 tôi quay lại thì nhân viên báo là chỉ còn 1 hộp, còn hộp kia nho bị hư họ quăng thùng rác cùng mấy lon bia, 2 hộp nho chính tôi lựa từ nước ngoài về đều tươi để tôi làm quà tặng thì không thể nào 1 hộp tươi 1 hộp hư, tôi không tính họ lấy cả những lon bia tôi cũng để trong tủ lạnh. Nhân viên tham lam không trung thực.