Wolkendorf Bio Hotel & Spa

Our experience with this hotel was not as we imagined… The price for the 3 nights stay during New Years Eve was huge (1500€ for 3 nights) but the activities on the schedule seemed to be very nice (there were nice campfire activities, food and drinks by the fire, kids club activities with hot chocolate and marshmallows by the fire and a nice New Years Eve party), that’s why we booked the holiday. It was dissapointing to see that we arrived there and nothing was as scheduled!!! They only wrote the schedule to attract people into booking the holiday, but in reality everything was very dull. -the rooms are very small and with no place to put your clothes (one wardrobe for 2 adults and 2 children); -the bathroom was full of water all the time from the shower that didn’t have a shower curtain or a glass; - the common toilets from the resort were very dirty all the time; - The New Years Eve party was a total failure, except the music, which was great, but the food came very late and it wasn’t very good, and there was 1 bartender for 100 people!! - After the failed party and the absent promised activities we asked to talk to the manager who never showed up, but he called us and send a message that he will try to fix the problems for the next day, yet nothing changed- the party scheduled on the 1st of January had the same food, not enough for all the people in the restaurant and almost no desert (except for some cookies). - The outside pools were poorly maintained, only one was working, the rest were full of leaves and branches. - The spa is quite big and nice, but half of the facilities were closed when we wanted to attend them! In conclusion, I would never recommend this hotel and I still expect a refund from them for the ruined New Years Eve holiday for which we payed 1500€ for 3 nights-stay!! Ps: I would recommend Conacul Ambient, which is nearby and a very nice and cosy hotel with lots of kids activities!

I recently stayed here, and unfortunately, my experience was far from satisfactory. While the location and rooms were decent, several issues left me disappointed. Unprofessional Staff: The hotel staff’s behavior was unacceptably rude. The receptionist seemed disinterested, and the waitstaff appeared to work reluctantly. It felt as though they prioritized tips over genuine guest satisfaction. Facilities: The heated pool was tiny, suitable only for very young children. As a family-friendly hotel, it should provide amenities that cater to guests of all ages. Overall Impression: Given the four-star rating, I expected better. Unfortunately, the lack of professionalism and subpar facilities overshadowed any positives. I hope the management takes this feedback seriously and makes necessary improvements. As a paying guest, I deserved a better experience.