Welcome Hotel

Helpful staff. Upgraded room for free with gorgeous view of the bay. Room on sea side was amazing. Nespresso maker in the room. Beautiful terrace with table and chairs. They had valet parking available which was convenient. Highly recommend. Villefranche is lovely!

Booked this hotel based on a blogger recommendation but it fell short in every area. The photos on the website are quite misleading. The hotel is on the harbor - which is not on the beach. It is very loud all day and night. It starts early in the am with the cruise ship boats arriving in droves. And ends in the evening with extremely loud club music pumping until past midnight. There is also a fish cart directly below the balconies and the entire area smells like fish. The hotel was also lacking in the service department. There was a long line at both check in and checkout. We nearly missed our train when checking out. They are very short staffed and use an old system that does not process an express check out. The hotel also charges extra for every single amenity. 4 Euros per day for a single beach towel! We opted to buy day passes at the local Beach club - Marinières - instead. That was a better value from a team that actually understands service. Note the Welcome Hotel is not a great base when visiting the riviera. It is quite difficult to get in and out of the town both by car and train. My advice - move on and book an alternative hotel.

Never written a review before which is crazy as been coming for 11 years! Which speaks for itself really. Such a fantastic hotel with amazing staff. Nothing is ever a problem and a friendly smile greets you at every turn. The Wine Pier bar music nights are a lot of fun with Fred and Matt providing their own enthusiastic entertainment 😀 another laugh is only ever "7 Seconds away...."

You pay for the location which is spot on however our very expensive suite was nothing special - the shower was not working on the first night and part of the second day, which was extremely inconvenient after long journey. When I complained we were merely offered a complimentary drink with some cheese. I personally think sone money should’ve come off our bill €600 per night bill! The breakfast was mediocre - I cannot understand the good reviews - there was no fresh fruit, just a sad bowl of fruit salad (that was bought in) and even that wasn’t available on the last day because it “hadn’t been delivered”. The coffee was terrible. The breakfast staff were young girls and not very capable - dirty plates were not cleared away and we witnessed them eating several times behind the bar. There are Airbnb places further down the promenade - that’s where we’ll stay next time.

This place is just lovely! Even out of season it is busy. I moved here when my previous accommodation was intolerable and I am so glad I did. Fabulous location and views, lovely staff, and the best breakfasts and coffee in Ville Franche. I will definitely be back.