Jian Guo Grand Hotel

Jian Guo Grand Hotel Bewertungen

Jian Guo Grand Hotel

XHGM+V37, Vientiane, 01000, LaosHoteldetails anzeigen
Jian Guo Grand Hotel
Jian Guo Grand HotelJian Guo Grand HotelJian Guo Grand Hotel
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

3.5/5
294 Bewertungen
Verifizierte Bewertungen
Lage3.4
Ausstattung3.4
Service3.5
Sauberkeit3.5
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Alle Bewertungen(294)
Positive Bewertungen(240)
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Freundliches Personal(66)
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Bietet Abholung/Ablieferung(17)
Edle Umgebung(16)
Durchschnittliche Ausstattung(15)
Verkehrsgünstig gelegen(15)
Nahe am Flughafen gelegen(12)
Ausgezeichnet für Geschäftsreisen(5)
Negative Bewertungen(54)
Noud
Aufenthalt im Mai 2024
Pärchen
17 Bewertungen
3.5/5
Gepostet am 7. Juni 2024
Der Pool war nicht verfügbar, alle Restaurants und Geschäfte in der Umgebung akzeptieren keine Kreditkarten, sondern nur Bargeld in Yuan, alles ist chinesisch, niemand spricht Englisch. Das Zimmer war ok, ziemlich kaputt, aber trotzdem sauber und komfortabel
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Sehr geehrter Gast, vielen Dank für Ihre Unterstützung des Hotels und ich bin sehr zufrieden mit Ihren Kommentaren. Wir haben dieses Mal kein Fünf-Sterne-Lob erhalten, aber wir sind immer noch ein wenig in unseren Herzen verloren. Es ist möglich, dass das Hotel noch etwas zu tun hat. Wenn Sie während Ihres Aufenthalts Fragen haben, können Sie sich jederzeit an uns wenden. Das Zimmerservice-Center des Hotels und die Kollegen an der Rezeption werden Sie rund um die Uhr von ganzem Herzen bedienen. Ich hoffe, dass der Gast beim nächsten Mal auf unsere Mängel hinweist. Wir werden unser Bestes geben, um es besser zu machen. Wir werden dafür sorgen, dass sich jeder Gast im Geschäft wie zu Hause fühlt. Ich hoffe, unser Service wird Ihnen weitere Überraschungen und Aufmerksamkeiten bringen. Ich freue mich auf Ihren nächsten Besuch!
NAY YE TUN
Aufenthalt im Jan. 2024
Single
45 Bewertungen
3.0/5
Gepostet am 2. Febr. 2024
Dieses Hotel ist etwas alt und es gibt kein Warmwasser. Es gibt nur Papierhandtücher in Plastiktüten zum Duschen und Gesichtstücher. Schwimmen ist nicht möglich, obwohl es einen Swimmingpool gibt. Insgesamt ist es für einen kurzen Aufenthalt dennoch gut. Vielen Dank für die Erfahrungen
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Liebe Dream South-Familie, Hallo, es tut mir leid, dass Sie beim Einchecken eine schlechte Erfahrung gemacht haben. Unser Hotel ist normalerweise mit Check-in-Zubehör ausgestattet. Wenn Sie ein Zimmer benötigen, können Sie sich nicht an die Rezeption wenden. Wir werden unser Bestes tun, um dies zu ermöglichen. Die Hotelservices sind professionell geschult. Von der Rezeption über das Einchecken bis zum Auschecken gibt es systematische Prozessstandards. Wir werden die tägliche Wartung der Geräte und Einrichtungen weiter verstärken. Gleichzeitig haben wir uns verpflichtet, den Gästen eine warme und komfortable Unterkunftsumgebung zu bieten, damit Sie sich wie zu Hause fühlen. Wir werden auch den Mangel durch qualitativ hochwertigere Dienstleistungen ausgleichen. Wir hoffen, dass Sie uns weiterhin Aufmerksamkeit schenken und uns unterstützen. Wir freuen uns auf Ihren nächsten Besuch.
Gastnutzer
Aufenthalt im Sept. 2023
Reise mit Freunden
6 Bewertungen
2.5/5
Gepostet am 5. Okt. 2023
Raucherlokal, im Zimmer starker Zigarettengeruch. Die Zimmer wurden während unseres Aufenthaltes nie gereinigt.
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Hallo liebe Familie! Es tut uns leid, Ihnen einen schlechten Aufenthalt bescheren zu müssen. Wir überprüfen die Zimmer, reinigen die Zimmer und wechseln die Bettwäsche, bevor die Gäste ankommen. Hotels wechseln pro Gast und beauftragen regelmäßig ein professionelles Entsorgungsunternehmen mit der Reinigung und Desinfektion. Wenn eine Erneuerung der Reinigung erforderlich ist, müssen Sie dies an der Rezeption besprechen, da aus Gründen der persönlichen finanziellen Sicherheit die Erneuerung der Reinigung an der Rezeption mitgeteilt werden muss. Das Housekeeping ersetzt für Sie schnellstmöglich die Reinigung. Wenn Sie das nächste Mal Fragen haben, können Sie sich an die Rezeption wenden. Wir werden Ihnen unsere Dienste rechtzeitig zur Verfügung stellen. Da es sich bei jedem Schritt um einen standardisierten Serviceprozess handelt, bleiben Sie bitte auf der sicheren Seite. Vielen Dank für Ihre Einbeziehung und Ihr Verständnis. Das werden wir auch weiterhin tun
Gastnutzer
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Nov. 2024
Reise mit Freunden
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 8. Febr. 2025
Nice hotel ,good service, locations is the best , budget and room are suit
Übersetzen
Antwort der Unterkunft: Dear guest, we're extremely delighted to receive your high praise! It's wonderful to know that you think our hotel is nice, with great service, an excellent location, and a reasonable price that suits your budget well. Your satisfaction is our top priority. We sincerely hope to welcome you back again soon and provide you with another pleasant stay experience.
Jaga5
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Febr. 2025
Single
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. Apr. 2025
Beautiful
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Antwort der Unterkunft: Dear guest, we are truly delighted to hear your compliment "Beautiful"! Whether it refers to our hotel's environment, the decor of the rooms, or the overall atmosphere, it means a great deal to us. We've put a lot of effort into creating an aesthetically pleasing and comfortable space for you. Your positive feedback encourages us to keep up the good work and continuously improve. We look forward to welcoming you back and showing you even more wonderful aspects of our hotel. Wish you a pleasant day and a beautiful life ahead!
Max
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Dez. 2024
Business
8 Bewertungen
3.0/5
Gepostet am 26. Jan. 2025
Good location if you are Chinese. Its located at the Chinese dominant business area, San Jiang area. Full with Chinese restaurants at the Main Street.From the hotel walking to Main Street, less than 100m, 3-4 massage spots.  Room a bit smelly due to ageing. Open the window and let the air run will be fine. 
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Antwort der Unterkunft: Dear guest, thank you very much for sharing your experience. We're delighted that you appreciated the prime location surrounded by Chinese restaurants and convenient amenities like massage spots. We sincerely apologize for the unpleasant smell in the room caused by its age. Your feedback is highly valuable to us, and we will take immediate steps to address this issue, such as deep - cleaning the rooms and improving ventilation systems. We hope to have the opportunity to welcome you back and offer you a more comfortable and odor - free stay. If you have any other suggestions, please don't hesitate to let us know.
AroundtheworldwithP
Aufenthalt im Mai 2024
Familie
18 Bewertungen
3.5/5
Gepostet am 17. Juni 2024
Good place to be if you just want to stay near the airport, not much going on around and have to walk a while to get to a shop
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Antwort der Unterkunft: Dear family, hello. Thank you for staying at Dream South Hotel. The hotel's unique geographical location has been well received by everyone. If you choose to stay in our hotel, you don't have to worry about travel fatigue, and you can easily control the pace of your trip. In addition, we have rooms with novel and fashionable decoration, well-equipped facilities and supplies, and clean and sanitary rooms to replenish your energy. Sincerely look forward to your coming again and wish you a happy life!
Gastnutzer
Aufenthalt im Febr. 2024
Single
5 Bewertungen
1.7/5
Gepostet am 2. Apr. 2024
It’s not in a good neighborhood. TV in a room did not work. The lobby smells like cigarettes. The elevator stop working and the sink water and toilet bowl water stopped working because the lights went out. All towels , pillowcases, bed sheet, blanket are all disposable fabrics. The service was poor. They did not provide me a airport shuttle or car to pick me up.
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Antwort der Unterkunft: Dear Dream of the South family Hello! Sorry to give you a bad experience, before the guests check in, we will do rounds, clean rooms and change the sheets, the hotel is a change, will be asked to regularly professional disinfection company for cleaning and disinfection. Next time you have any needs and the front desk can say, we will provide timely service for you. The hotel engineering department has stepped up the maintenance of the TV and elevator to ensure that you will not have such problems next time you check in. We are sorry for the inconvenience. During your stay in the hotel, you can call the room attendant at any time for any equipment problems, we are on call 24 hours to solve the problem for you. Dream of the south look forward to meeting you again
Gastnutzer
Aufenthalt im Jan. 2024
Pärchen
4 Bewertungen
2.0/5
Gepostet am 19. Febr. 2024
Hotel not clean, and not close to anything apart from airport. Room smells bad because smoking is allowed. Not bad if you want a night close to airport but not good if you want to be close to the town.
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Antwort der Unterkunft: Hello, dear family. I'm sorry to give you such a bad experience. Before the guests check in, we always check in, clean the rooms and change the sheets, will ask the professional disinfection company to clean and disinfect regularly. In addition, the hotel extranet information clearly marked the free shuttle service, you may not pay attention to it. Next time you have any needs and the front desk can say, we will provide timely service for you! We will continue to work hard, I believe you will get a better experience in the next check-in, dream of the South Hotel look forward to your visit again, I wish you a happy life!
Gastnutzer
Aufenthalt im Juli 2023
Single
45 Bewertungen
3.7/5
Gepostet am 9. Aug. 2023
An interesting place to say the least.. location is good for travelling for the airport and there was a free shuttle service.
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Antwort der Unterkunft: Dear guest officer, thank you very much for your support of the Dream South Hotel, did not get your 5 points of praise, we are still a little disappointed that the hotel still did not do a good job, i hope you will come to us next time to point out our shortcomings, we will try to do better, we serve the store so that every customer can feel the warmth of home, hope our service can bring you more surprises and moving, looking forward to your next visit!
Gastnutzer
Aufenthalt im Juni 2023
Single
3 Bewertungen
1.7/5
Gepostet am 30. Juli 2023
The hotel once looked nice now requires maintenance. Outer walls are all in mold. Smoking is allowed in rooms, so it smells nasty. People smoke in corridors and in elevators, and there are no vents. Neither in the elevator nor in your room. Not even in the bathroom. A bathroom of the room I had didn't have a door. A floor didn't have inclination, so when you shower, all the floors are getting wet, and this water stays until it evaporates. Towels are so old that some have holes. Since there is no ventilatio, the room is very wet and (apart from cigarette smoke) smells of moisture. Light doesn't work i the bathroom as well. The nice thing is that rooms are relatively cold, I used an aircon only for dehumidification. Rooms are cold, walls are cold, and there is even condensed water on the plints and walls. Shampoo doesn't foam, the internet is slow, and there is no room service (No one came to ask to make the room up for 5 days). And water is by request. Additionally, they put cards with sex service through the gap under your door. Seems that it's a part of the hotel's business.
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Antwort der Unterkunft: Dear family, Hello, thank you for choosing dream south, sorry to give you a bad experience, thank you very much in your busy schedule to share your views and suggestions. We are very sorry that our service did not satisfy you. I have given feedback and follow up immediately with the relevant department heads. We are very sorry for any inconvenience caused to you. We will also consult with the relevant staff to prevent this kind of thing from happening again. As for hotel hygiene, it is true that we should not have happened. We have been training room hygiene and strengthening room manager rounds to ensure that such problems do not happen again. Once again, I am very sorry, thank you for pointing out our shortcomings, we will strengthen the improvement and improvement, to achieve perfection. In addition to stay if you need to clean the need to explain to the front desk, because for personal financial security, stay need to clean and front desk to say yo. Housekeeping will change and clean it for you in time. Welcome to your next visit
Gastnutzer
Aufenthalt im Dez. 2023
Single
11 Bewertungen
3.2/5
Gepostet am 24. Febr. 2024
Staff was very friendly and he received me at airport. Room was okay air conditioning was not working Bathroom n room are not very standard,, just thank them for their efforts though English was difficult for them
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Antwort der Unterkunft: Hello dear Dream South family! Thank you very much for your stay and detailed feedback. It is precisely the constant care and supervision from customers like you that enable us to constantly identify problems in our work, make corrections, and make continuous progress. We regret to see from your comments that this stay did not meet your expectations. We apologize for any inconvenience caused. The hotel management attaches great importance to it and has conducted a serious investigation and timely rectification. Your tolerance and understanding are encouragement and support for our work! Sincerely looking forward to your next visit!
Stuart1975
Aufenthalt im Juli 2023
Pärchen
4 Bewertungen
4.5/5
Großartig
Gepostet am 8. Aug. 2023
Staff are great sells nice food and always available I like this hotel
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Antwort der Unterkunft: Dear family: I am very pleased to hear from you that this place has left such a wonderful impression on you. I hope you will continue to pay attention to our hotel in the future and tell us more about your experience when you check in, look forward to your visit again!
Ben
Aufenthalt im Okt. 2023
Reise mit Freunden
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 1. Dez. 2023
It was great sleeping at this hotel. Everything here is very perfect and the receptionist and the people here are always willing to help you book a taxi or do everything as soon as you ask them.
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Antwort der Unterkunft: dear family: Hello, your satisfaction is the greatest encouragement to us. We have been advocating neighborhood service, we also strive for each friend from afar to provide a warm and considerate service, there will always be unexpected warmth here. We will continue to work hard and look forward to meeting you next time! Good Day!
Lee
Aufenthalt im Okt. 2023
Anderes
6 Bewertungen
3.0/5
Gepostet am 17. Nov. 2023
As for customer service is excellent. Facility is not quite ready for customers, hopefully in the near future .like advertised as seen online, rooms is smelling so bad.
Übersetzen
Antwort der Unterkunft: Dear family, I'm sorry that you have a bad check-in experience here. Before the guests check in, we will make rounds, clean the rooms and change the bed sheets. The hotel will change every guest. We will regularly ask a professional disinfection and sterilization company to clean and disinfect. After receiving your feedback, we have checked all the rooms. Maybe the aunt has disinfected and cleaned them, the ventilation time is short, and the smell has not dissipated. The hotel has trained the rooms, Open the windows and ventilate for 24 hours in advance, and have checked all rooms for any odors. We will continue to welcome you with a friendly smile and look forward to meeting you again! Wishing you all the best!