HeyMi Apartments in City Center

We used a booking site to make a reservation. Somehow we ended up in a different building and asked the management to reassign the room to correct the reservation. Here comes their mentality: please cancel the current reservation and book a new one, if it would be available, but they could not guarantee and the customer might pay 100% penalty, but it is the customer's fault! Therefore, please know their managers are reluctant to make any changes, so do not count on them. What we like: it's a clean place and location. What we do not like: the rooms are in the residential building and the entrance to the place and elevator are neglected: quite dirty. Rooms are furnished with everything from IKEA. Uncomfortable mattresses, chairs could not possibly provide a good night sleep. Check out at 11 am: in case you need to store the luggage, the guests need to get to the main office for that, which is closed at 17:00. Checking out procedures required extensive cleaning of the apartment by 11:00. The Internet is atrocious at this place: either slow traffic or could not be connected. In apartment # 16, restroom, bathroom, washing machine and cleaning supplies are all in one tiny space. Kitchen tiny, no windows.

Very nice place. Good location. Clean. Good communication with hotel staff. Super price. 10 minutes from the Spanish Stables and shops. Two supermarkets close by. All the comforts of home. Would go back again if it’s available. Near the Votiv church, which was a beautiful sight at night.

We would like to write this review for our host Martin K who was incredibly welcoming since the beginning. He was so very amiable as he told us all about the city’s history during our stay, transport routes that we could take and must-see places to visit. The apartment was also beautiful, clean and in a perfect location near the old city. If we are to come back to Vienna we will definitely be coming back here.