Hotel Pension Excellence

Ausgezeichneter Service. Wir waren von der Gastfreundschaft begeistert. Das Personal ist sehr freundlich. Tolles Essen.

Sehr gut und bequem zur Innenstadt

Schöner Ort insgesamt, der Kühlschrank funktioniert nicht und die Klimaanlage funktioniert nur halb

Gutes Preis-Leistungs-Verhältnis für den Aufenthalt hier

It was terrible. This cannot be 4 star hotel- may be fit 2 star or 2.5 star category. WiFi lousy, TV signal was terrible, lobby was max 12 sq meter and the photo on the website is deceiving. It was very warm on the first night but the owner had kept all the remotes with him. The staff suggested to open window but the room was facing main road and thus very noisy for the entire night. On the 2nd night, the owner offered a small fan. Break fast is not worth €14/person. The owner was not contactable on the first night. Also there is only 1 staff at the reception, which is on the 2nd of the building. With all these problems, how can this be a 4 star hotel. I am planning to write to Austria Hotel association to review the star rating of this hotel.

The staff at check in was so low energy and didn’t acknowledge our presence when we arrived and stood at the desk waiting. They didn’t say hi or ask us any questions. They just continued to converse amongst themselves across the desk we were standing at and didn’t look at us for a while. It seemed like we burdened them by even coming to check in. They didn’t offer much information about the stay or check in process without us having to ask.  The room was basically ok but the bathroom pipes smelled like sewage so kept the bathroom door shut.

酒店很好，前台很熱情，可以幫助我們。酒店也很乾凈，入住還有小餅乾。地理位置也很好，出門就是電車站了。酒店還有早餐，也很好吃！

トラムから近くて良かったです。