Apostoli Palace

We visited this hotel 15 years ago on our silver wedding anniversary so decided to return for our Ruby. Last time it was excellent - this time it wasn’t. We expected to arrive around 7 on a Saturday evening and advised the hotel of this. They said that was fine but that if we were later than 8 the reception would not be manned so sent us a code to get in. We arrived at 6 and there was not a soul in the place, it seems the entire staff go home mid afternoon. I have to say that the staff on reception in the mornings were very helpful. Breakfast was not included but we were led to believe we could get it at an extra cost, we couldn’t - the hotel does not provide food of any description. The room was very small, though the bed was comfortable. The shower door was broken and the air conditioning has a mind of it’s own. The location is reasonable though it is hard to find. At over €200 per night it does not provide value.

Excellent location, spacious comfortable rooms, friendly efficient service. What's not to love?! I'd highly reccomend a stay at Apostoli Palace when visiting Venice and I'll be back on my next trip.

Amazing location, rooms and staff, definitely coming back, Andrea is such a helpful and decent owner and the place itself is a masterpiece located in a non crowded area but walkable from all the important highlights of Venice, the furniture is amazing as well

We recently stayed at the Apostoli Palace and were slightly underwhelmed by our stay. We had booked a superior room, but although a comfortable bed and reasonable sized room, would say it felt more of a standard room (S. Barnaba) compared to other hotels we have stayed in that were labelled as superior. All the guest rooms at the hotel are on the top floor - so 3 flights of stairs to be aware of! Plus points: A quiet location but very near to the Allilaguna and Vaporetto stop (Fondamente Nova) A short walk to numerous local restaurants /bars 10-15 minute walk to Rialto Bridge and St Marks Square The not so plus points: The view from our "superior" room was of the wall of the opposite building and a private courtyard of the people living next door - not exactly appealing! It was still relatively warm, and the room was 23-25 most days, but when trying the Air Conditioning the fans were noisy and not cooling, when pointed out to the manager he informed us that they had turned of the aircon last week - thought the provision of this was for the benefit of the guests? The fridge in the room wasn't working. The TV was tiny and ours only had 2 channels available CNN and a local channel - not a big issue but annoying not to be even able to view BBC news while getting up in the morning. (we did advise the manager of this but nothing was done) No breakfast - we were aware this would be the case when we booked the hotel, but hadn't realised how inconvenient and costly this could be! local bars were available for breakfast at a cost between 6-8 Euros each. and although we could have grabbed something from the local co-op, the area used for breakfast in the hotel had signs up forbidding guests from eating in this area! If we had realised all of this we would have booked a hotel with Breakfast included for the same price as we paid for this hotel. I had paid for a 1 litre bottle of Prosecco as it was on offer when booking the hotel, but we were only provided with a 70cl bottle that was warm in the room on arrival (placed in an ice bucket should have been how I would have expected it!), and as the fridge was broken couldn't cool it! The final minus was a Whatsapp message from the hotel while driving to the Hotel checking our arrival time, then informing us that their card machines were out of service so we would need to pay cash. They did offer a 5% discount, but with the cost of the ATM fees and conversion rate, this barely covered the cost! (And I wasn't 100% convinced this was the case as the last transaction on the hotel's till was a Visa payment!) Although we would revisit Venice in the future, probably wouldn't choose this hotel next time.

Tucked away in a quiet area, but still only a short walk from the main places like Rialto Bridge, this is an absolute gem of a hotel. We stayed in a superior room with balcony, which gives you a little extra room (Venetian hotel rooms can be a little on the small side). Lovely to sit out on the balcony for morning coffee. The host, Andrea was absolutely lovely, and very helpful. If you want a place that is small, quiet, comfortable and clean, then this is the place to be!

Thank you for a very comfortable stay in your lovely hotel. We didn't book breakfast as we were out early every day photographing the carnival masks but I understand the breakfast is very good. Very comfortable beds, very helpful and friendly host and the rooms are spotlessly clean. We'll book again next year.