Stay Open Venice Beach

I mainly chose this place as I was getting into LAX late and this was one of the cheapest options nearby. I'm so glad I picked it! They've done a fantastic job building this out, big open common spaces, amenities, plenty of bathrooms and hangout areas, good touches on design and decoration. The rooftop access is great for sunsets, and the management was super helpful and available. And i found the pods extremely comfortable and private. I'd had a glitch in my pod that caused one of the interior lights to come on in the middle of the night, I managed with a shirt over my eyes but next day without prompting i was informed that they were refunding my night's stay!! Wasn't necessary but wow, what an amazing thing to do, shows great intention to do right by their guests. I'll definitely be staying here next time I visit!

This place is magical! Great location, state of the art facilities, cool guests. This hotel has a great vibe!! 10/10 I will come again! Special shout out to Jelena and her charming personality who welcomed me so warmly and made me feel at home! See you soon Stay Open Venice!

What an incredible place, the Stay Open team know exactly what's going on and are miles ahead of the alternatives in the area. The place is beautifully decorated, clean and spacious, like home away from home. Location wise, it's quite literally on the beach and you can see the palm trees from the front pods! Excellent amenities for both working or vacation, plus all the staff (Jelena, Andy and many others) are always willing to go out their way for you. Very pleased I found this place!

*WARNING TOXIC MANAGEMENT* I was involved in a serious misconduct accident by the Operations manager – David Draffin. This is now going through a legal process as it involved me needing to place a 9111 call against David. This man does not care about your safety or well-being and uses aggressive and threatening behaviour towards quests. YOU HAVE BEEN WARNED.

Avoid if you want any kind of fun! Like a prison. The place was nice but the Australian guy running this is horrible. He kicked me out of the hostel during my stay for half made up reasons (never saw any written evidence) I'm sure due to his personal insecurities/mental issues which he told me he had and was taking mushrooms for; said I was following other guests around the place making them feel uncomfortable when I definitely did not, spoke to me like I was a child, then wants me to break health and safety regulations to store my 23kg bag above head height to make it look slightly nicer for a new guest and when I declined he argued with me in front of others and I had to suggest we have a chat after he's done afterwards as I didn't want to impact anyone else's stay. Then he kicked me out. If you want any sort of a social life, do not visit!!!! Quiet time is strictly enforced where even before 10pm he will come and tell you to stop having any fun including playing music at a low volume as he want's to sleep at 9pm in the basement downstairs. I am not a party animal and made minimal noise when coming in at night and went out with some of the guests for dinner and drinks multiple times (made friends with them, who were also shocked when he kicked me out). If you want a place to work remote and you sleep early each night, it's a nice place to be. BUT if you want a normal hostel environment that's more friendly and planned group things to do in a better location go for "HI Los Angeles Santa Monica Hostel". It was the same as a European hostel with friendly vibes, cheaper and better location. Also, a girl that was staying there told me that they tried to take money from her for a late checkout when she left on time so be careful if you book this!

Unacceptable and discriminatory behavior, disrespectful! reservation two months in advance and cancellation the day before arrival! all the more cowardly that they didn't even have the courage to tell me. Agoda is responsible for informing me of the cancellation on June 21 for an arrival registered on June 22. incompetent and not very brave...! I have all the exchanges if anyone has a doubt