Maxi Park Hotel & Spa ★★★★★

"I had a marvellous holiday with my family. All hotel employees were friendly and only difficulty was having waiters with no English knowledge. I handled it knowing a bit of Bulgarian but might not be so comfortable with everyone"

Balneo Complex & Spa Aquatonik ★★★★

"Good hotel with a good and clean spa. It's a pity that the guy who opens and close thespa is quite rude and want to close before time (one area of the spa works fron 10h to 19h and the big swimming pool from 9h to 20h). The rest of the staff is just polite, don't wait special help or smiles, but correct. The people visiting this hotel is quite old (mostly 70 and more, keep this in mind if you look for something else). Far from the city but very convenient free parking if you get there by car. If the room faces the swimming pool, it also faces the railway wich passes in front of the hotel, but there are very few trains passing by. The breakfast is quite good, with many options."

Santé Spa Hotel ★★★★★

"I am very happy to recommend this hotel.Excelent services,and friendly staff ."

Two Room Apartment With Thermal Zone ★★★★

Hotel Arte Spa & Park ★★★★★

"Ruhe mit Ihrer Schwester, vollen Komfort, ruhig, leckere Frühstück und Abendessen, polit Personal, schöne SPA, Massage professionell.Danke Vere, goldene Hände!! Sauber, akzeptabeler Geruch überall! Smiley Personal, ein Gefühl von Komfort und Ruhe! Empfohlen von der Seele!!"

Spa Hotel Elbrus ★★★

"I booked the hotel online based on the reviews I saw in ***********, trip advisor and hotel website. Hotel website and booking has promoted their best room being 23m2, no other rooms, and same was confirmed over phone that all rooms are as per the web site. Once we arrived we were stroked to see awkward hotel room. Room- small about 13-14 m2. Food- very little variety. The vegetables were most untasted vegetables I ever tasted, which were claimed to be from home farm. The SPA is far from modern facilities, situated in the basement, in small multiple rooms. All is very dated. There is No lobby where you can have a coffee. The only decent thing I could mention is the swimming pool. Regardless it was nothing special to elevate the hotel value to the price levels of a very good 4star hotel in Velingrad. Following was add in internet as available in the rooms, it was not available, or in very poor condition: - TV- very poor signal, it was freezing, very annoying, - internet- very poor, upload/download 4.46/0.84mbps, measured with ookland. - safe- no safe - mini bar- nil, damaged fridge, unplugged, when I plugged, it was smelling on burnt insulation. - mattress was smaller (1.4m) on large bed base. - laminated floor- in extremely poor condition. - room had 2 pillows, and you will get 2nd pillow if you ask for it and you will receive a pillow case if you ask additionally. The hotel generally looks very-very dated. High price for cheap value."

Grand Hotel Velingrad ★★★★★

"Wir sind sehr enttäuscht über unseren Aufenthalt im Grand Hotel Velingrad. Wir haben dieses Hotel gewählt, weil es sich als Familienfreundlich und willkommen für Kinder darstellt. Leider war unsere Erfahrung genau das Gegenteil. Während unseres viertägigen Aufenthalts wurden unsere Kinder ständig gesagt, ruhig zu sein, nicht laut zu spielen, nicht in den Pool zu springen, nicht ins Wasser zu springen. Einige dieser Bemerkungen kamen sogar von anderen Gästen, was unseren Urlaub stressig und unbehaglich machte. Gleichzeitig bietet das Hotel keine spezielle Kinderzone oder Pool, wo Kinder frei spielen können. Es gibt keine Anzeichen auf den Außenpools, die Sprünge oder Kinderspiele verbieten, aber Kinder werden erwartet, fast vollständig still zu bleiben. Wir verstehen voll und ganz, dass alle Gäste eine friedliche Umgebung verdienen. Wenn das Hotel jedoch vor allem für Erwachsene bestimmt ist, die Frieden und Ruhe suchen, sollte dies klar mitgeteilt werden, statt sich als Familienfreundliches Ziel zu verkaufen. Das war unser erstes Aufenthalt im Grand Hotel Velingrad, und leider wird es auch unser letztes Aufenthalt sein."