Beste Wellnesshotels in Veliköy Mahallesi

I called the hotel and explained that I haven't sleep for 4nights moved my father with ambulance from Izmir,don't have any energy to go to Istanbul&desperetly needing a quiet&silent room for a desent sleep,in detail. The room offered to me on the phone seemed reasonable,I checked if the room has a connection or if there are traffic noise etc. in case. I am now stucked in the middle of nowhere with 2 choices; either freezing or not sleeping with A/C noise in fully paid room. They are full and selling the out of order rooms obviously, without concerning guests needs. It is a shame for hospitality business.