607julied
17. März 2025
We are well travelled guests, staying in hotels all around the world.. Two weeks at the Zuri was a time to escape the pressures of work.. But instead we was subjected to the pressures of over attentive restaurant staff, was unable to use some facilities due to weddings/festivals and had to put up with foul sewer smells that wafted around the pool areas and gardens, most unpleasant when sunbathing. The biggest bonus for this hotel is its beautiful gardens that lead down to the incredible Varca beach. The Main Restaurant food is a good buffet but everyday was much the same as the day before, great if you are only staying 2-3 nights, but boring if any longer. The Restaurant service is varied,our first few days we struggled to get our tables cleared as 3/4 staff serviced just one table of 4.Then the last few days of our holiday we struggled to eat a meal in peace without having servers and their Managers consistently visiting our table.. Eventually we spent our last evening eating in a Beach Shack with discreet service,rather than visit the hotel dining room. The rooms are clean and acceptable but dated and shabby..but they are well looked after by housekeeping. The staff who are the backbone of this hotel are the Gardners, Housekeeping and general cleaners, the pool staff and the security guys down by the beach, not forgetting the "bird" *** who patrolled the outside eating areas to keep them bird free. They are the unsung heros who work behind the scenes to give discreet customer service and are always so polite. Would I visit again? No.. The foul sewer smells and over bearing Restaurant staff spoilt it for us.
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