Om Vilas Benares, Varanasi

The food and the service are top class. Miss Kumud and Chef Chanadramoli were very helpful and courteous. That’s to the chef for the delicious food. …………………………………………………………………………………………………………………………………………………………………………………………………………………..

Om Vilas Hotel is very good and the stop there is also very good and the restaurant there is also beautiful and the hostess there Kumud is also very good and the service there is also good and all the stops there are also very good and the nature of the people is also very good.

Amazing place to stay in Varanasi. New experience. Never imagined. Highly recommended. Tents never imagined in Varanasi. Very good food. Courteous staff. Huge lawn. Quiet and away from the city hustle bustle. Nice place for party as well at Vaziri. Come and have fun.

I booked this resort during the Kumbh season in Varanasi, so I expected a surcharge, but the experience was far from satisfactory. The place is more of a wedding venue than a proper resort. While the service was decent, the overall hospitality was disappointing. A day before check-in, I received a call asking us to arrive between 12-2 PM. We reached around 1 PM, yet we had to wait for 1.5 hours to get our room keys, finally checking in around 2:30 PM—a frustrating start to our stay. Food & Hygiene: The food was really disappointing. The breakfast spread was very average, and we had booked a meal package, which turned out to be a big mistake. The buffet food was so unappetizing that we ate just to avoid getting hungry at midnight. Their à la carte menu was slightly better, but overall, the food quality did not match the prices they charge. Hygiene was another issue—the table mats had dry food stains, and utensils were placed on top of them without proper cleaning. A clear example of poor training: I ordered a sunny-side-up egg and received two half-fried eggs instead. These small details reflect a lack of proper service training. Facilities & Experience: The rooms had no TV, and with the swimming pool locked, there was barely anything to do during our staycation. This was supposed to be a relaxing getaway, but it felt like a dull and overpriced experience. One positive note—I spoke to a few employees, and many of them live nearby. It’s good to see this property generating local employment. However, the management seriously needs to invest in training sessions so that the staff can deliver a service that aligns with the premium pricing. Final Verdict: Overall, the experience did not justify the cost. Poor facilities, disappointing food, and lackluster hospitality make it hard to recommend this place for a comfortable stay.

The pillows, the room, the bathroom, plenty of hot water during shower...everything was spot on. Restaurant staff amazing. Front office team pleasant always. Kumbh snan and Vishwanath ji ka darshan all went off smooth. A very big thank you Ritikaji for the lovely arrangment in this short time.

Very good rooms and the common areas in the hotel!! good experience! Staff is good! Amazing lawn! Breakfast was good! Very nice room service too well maintained property the approach road to the hotel can be worked on!! Will surely visit again!