Whitegate Residency

1. The room was not cleaned and the floors were dirty 2. The promised 24x7 hot water but there was no hot water at 6 am in the morning 3. The a/c vent was not working and finally they put paper ball to make the vent stay. 4. The towels in the bathroom were very dirty with stains

No bath curtain and thus flood the entire bathroom when you take bath. After that your feet get wet if you want to used commode or wash basin. Will never stay their again.

Ambiance and rooms of the hotel is good. But the service is not up to the mark. We have booked 2 executive rooms but they have provided only one executive room and a deluxe room and told both rooms are of same charge. For breakfast, they offer buffet which has only idly and chappathi and costs 200-

Dear Simon/Swapna, This message is specfically to record our appreciation of the wonderful and exemplary services rendered by both yourself and Swapna, despite the numerous constraints within which you were operating there in the Hotel. We were really taken in by the stupendous efforts put in by both of you and your team members, especially the service boys, in attendng to the requirements of our guests in a pleasant and satisfying manner. Everyone of the guests have appreciated the services rendered. Once again, please accept our sincere thanks and gratitude for making our stay in White Gate an extremely pleasant and wonderful experience, which we would always cherish. We would also make it a point to patronise White Gate in future, whenever we get an opportunity in the future.

ambience food stay were excellent