Finde Hotels in Urdaneta

We stayed for 2N/3D in this hotel. We booked via the hotel's website. Two adults and 2 kids ages (11 and 13). We were told that in their policy 13 year olds are considered an adult. KZ the front desk officer after explaining to her about their website extended the courtesy not to charge us extra. She even offered to give us extra pillows. But when we asked for extra towels they were charging us ₱1,000.00/ day per person. Since we are 4 and they only give 2 towels, that means I have to pay ₱4,000.00! Isn't that amazing?! Amazingly weird and infuriating! In the evening we returned from the wake of a friend's father. When I approached the front desk to ask for the pillows. She asked me a question that I thought was settled already when we checked in. For a moment I thought I was in a hospital being asked by residents and student nurses about my medical history over and over again. I was so tired from the long drive from Manila to Pangasinan and driving back and forth from Urdaneta (where the hotel is) to Tayug (where the wake was being held). So my patience is so short that I snapped at the lady and told her to not ask me anymore about the age of my kids as we have settled it when we checked-in. To me there is no point in asking that and it does not make them sound professional. Then the horror came the next morning. At around 9 or 10 AM the housekeeping started knocking on our door. That obviously woke us all up! Since we slept around 2am, we were all still sleeping. So I got out of the bed to check if the knocking was on our door or from the other rooms, He knocked and announced housekeeping a couple of times. Since I was still half a sleep I didn't answer back. To my surprise, he opened our door to enter!!! Never in my life have I experienced this intrusion in all of my stays in hotels here and abroad! I do not have to hang the do not disturb sign for house keeping to know that I do not want to be disturbed! If I wanted to have our room cleaned or be made up, I will hang the sign that says ”Please make up the room”! If there is no instruction left on the door, you have no right to just barge into our room! So when he opened it, I slammed the door back to close it! And yelled and asked why he has to do that?! We are still sleeping! As a result of that experience, we felt especially my kids that we are not safe in the hotel. There was not even a double lock on the doors for instances like this. Because of that we had to bring all our things with us when we went back to the wake and just left our clothes. When we got down, I went straight to Gabriel, the front desk personnel on duty that morning and inquired about their policy when it comes to housekeeping. Simply put, he said that it was not the policy of the hotel to just go in. Of course! They know that room 603 was occupied that day! Why would they do that! As I have said, this in not the first time we've checked-in in a hotel. We are even Accor Plus m

Was ich mag: -Das Personal war freundlich und sehr hilfreich -Das Zimmer war groß - das Bett war komfortable - Handtücher waren frisch und gute Qualität - das Badezimmer war sehr gut - der Wasserdruck war gut - der Blick war gut -wert für Geld Dinge zu verbessern: - Personalkommunikation miteinander, sollten einheitliche Kenntnisse und Informationen haben - Frühstück serviert kalt (Bec in der Innenküche ist noch nicht betrieben) - Zimmer 201 ist laut aufgrund der nahe gelegenen Personalviertel/Wäscherei, so früh wie 4am hörten wir Lärme, die uns wach. Insgesamt war es ein angenehmer Aufenthalt. Es ist ein super neues Resort.

Dieses Resort hat bereits seine frühere Herrlichkeit verloren. Wir gingen zu diesem Resort, um einen Geburtstag zu feiern. Wir sind etwa 18-20 pax. Sie haben nur einen Kinderpool und einen Erwachsenenpool mit einer Höchstzahl von 6ft. Das Problem mit dem Erwachsenenpool ist, dass sie einen abgestimmten Abschnitt für Schwimmunterricht haben oder ich denke, es wird auch für Schulausbildung verwendet, so sila lang halos nakakagamit nung portion na pool na nilagyan nila nang tali. Ich denke, es 3 - 4 Strecken. So die übrigen Nung mga Gues, die ist Nagbayad din naman nang Eintrittsgebühr, eh dun na lang kami sa labas nung Trainingsbereich nila. Ich denke, sie müssen wählen, wenn Gusto Nila maging Training Boden Yung Pool Nila, Wag Na Sila kann akzeptieren Nang Gast kung hindi rin naman magamit Nang maios yung nag iisang Erwachsenen Pool Nila. Bawal na rin daw und videoke kasi nag reklamo yung mga Gäste nila sa Hotel, das ist katabi lang nang Schwimmbad. Wir gingen dort zu genießen und Spaß aber wegen der Trainings im Schwimmbad di kami nag genießen. Wir planen bis 9:00 Uhr zu bleiben, aber weil wir uns getroffen haben, umuwi na kami nang mga 5:00.

Walang Mapaglagyan nach dem Kabinett, walang Spiegel,

Very good modern hotel, done out very tastefully and with lovely staff. It has a good location in the town center, close to the iconic church shrine, and places to eat and small shops. The free parking is another plus, as is the diligent and professional security. Filipino breakfast also very nice. The WiFi is fast and TV choices OK. Just one thing is letting it down - if you are looking for a nice hot shower late at night or early in the morning, forget it. There does not seem to be any hot water at those times, and it’s lukewarm at best for the remainder. We asked about that, but received non-commital reply that everything was running ok and the maintenance staff was on day off on a Sunday. If we wanted they would give us a bucket of hot water to wash with. Sorry, but guests paying for a hotel like this, which isn’t a budget outfit, expect hot water. Maybe it’s trying to save money I don’t know (some sort of system can be heard running around 5 in the morning and warm water is on tap around an hour or two later). But either way, would only return again if that issue is fixed. So, great place with a bit of an issue with its hot water. Its excellent staff ensure a high score, despite its shortcomings which are definitely a management / ownership issue.