Mayfair Hotel

Mein Aufenthalt im Mayfair Hotel in Mthatha war so eine schreckliche Erfahrung. Die Mitarbeiter waren weder so leidenschaftlich noch waren sie auf die Werte der Branche ausgerichtet. Dünne Wände - ich habe kaum geschlafen, da ich den Fernseher im Zimmer nebenan hören konnte, rief unermüdlich an, um die Rezeption zu bitten, die Situation zu beheben, sie scheiterten. Bei der Bestellung des Essens war die Dame am Telefon einfach unhöflich. Ich bat um ein Frühstückspaket, da ich am frühen Morgen zum Flughafen eilen musste. Ich erwähnte dies beim Einchecken, ich rief 30 Minuten vor meiner Abreise an, um das Frühstück fertig zu machen. Der Typ kam mit einem Speckfrühstück, nachdem ich erwähnt hatte, dass ich kein Schweinefleisch esse - ich musste ohne Frühstück gehen. Ich würde niemals eine Nacht in diesem Etablis*****t verbringen und wenn Sie dies lesen, rate ich Ihnen dringend, Ihr Geld woanders auszugeben. Diese Leute leiten buchstäblich einen Zirkus! Sie haben absolut keine Ahnung, was sie tun!

Pleasant and modern hotel in Mthatha. Nicely located to the mall and the breakfast buffet is great.

I found Mayfair to be located in a right area for someone like me who is always on the road. I visited the hotel for the first time in October 2021 with a colleague and i was back again in April 2022 with a family. The area feels safe, rooms are clean and the staff are friendly. I give it a 5/5.

The visit to the hotel was great. The room was presentable, the service from staff was professional. The breakfast and dinner service can improve a bit but overall it was a good experience for the entire stay.

Great clean rooms and helpful staff made for a great overall experience. Thanks to Lex and great team for helping out with my stay extension (twice) and making sure everything was sorted and in order.

I had no problem with anything about the facilities; I just the staff I feel can do better. It was my first stay, and I was literally just checked in. I had to ask where's the elevator, where do I find my room, what time is dinner, where do I find the restaurant/bar, etc

I had been in the EC province for 3 weeks and two weeks I had spent then in EL. Honestly after my stay in EL I was not expecting much. I was booked into Mayfair hotel, I was very sceptical about staying there but honestly I was very impressed from day one, the rooms are clean, the staff there is so pleasant and always ready to assist. Because of health issues my food can be to demanding but honestly the chef's where very understanding and they really helped with giving what I needed, the housekeeping staff where also quick to respond. Honestly it's a pity there is no Mayfair in EL because I would choose to stay there anytime. Lex is really running a fabulous team from reception to the kitchen. Please keep up the good work.

This was one of the smoothest check ins - upon arrival everything was ready! The room was comfortable, with everything that we needed - it’s was extremely hot when we arrived, so the aircon was a godsend. The restaurant was suitable, although with a limited dinner menu - the portions where healthy. Room service was impeccable!

The air conditioner did not work