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Lage4.6
Ausstattung4.3
Service4.5
Sauberkeit4.5
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Negative Bewertungen(6)
uniquelyy_miie
Standard-Doppelzimmer
Aufenthalt im Nov. 2024
Reise mit Freunden
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 22. Nov. 2024
From check-in to check-out, everything was fuss free! If coming from ulsan train station, it takes a distance to reach, however it was pretty convenient if you'd like to do some shopping at hyundai, lotte malls or olive young, there are also various choices of food nearby! Breakfast was buffet style with many choices as well. Thank you for having us!
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Antwort der Unterkunft: Hello, customer.Thank you for always showing warm interest and affection for our Shilla Stay. Despite the inconvenience of the commotion you mentioned, all of our executives and employees are truly happy that your stay at Shilla Stay left a good memory. We promise to carefully review the opinions you have left and provide better services in the future.Also, I think that the valuable time you gave us even when you were busy will be of great help to others who plan to use our Shilla Stay. Thank you again for your precious words, and I sincerely wish your family health and peace.Shilla Stay UlsanGeneral Manager Dream
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Jemu Kuromi
Premium-Standard-Zimmer (Doppelbett)
Aufenthalt im Nov. 2024
Pärchen
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 27. Dez. 2024
We enjoyed our stay here. The room was clean and comfortable. I asked for a high floor and they gave me one. The hotel staffs were nice and fluent in English so we had no problem communicating. But what we liked the most was the breakfast. It’s a buffet so it has a variety of food to choose from. We didn’t find it lacking unlike other hotels who have buffet for breakfast. Overall this hotel is a great place to stay. Will book again in the future:)
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Antwort der Unterkunft: Hello, customer.Thank you for your warm interest and affection for our Shilla Stay. All of our executives and employees are truly happy that your stay at Shilla Stay left a good memory. I think the experience you left will be of great help to others who plan to use our Shilla Stay. Thanks to the words of encouragement and praise you have left, our Shilla Stay will continue to approach you as a business hotel that contains the value of Shilla Hotel, a hotel that is always exciting, and a hotel you want to visit.Thank you again for your precious words, and I sincerely wish your family health and peace.Shilla Stay Ulsangeneral manager
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MSRWORLD
Deluxe Doppelzimmer
Aufenthalt im Sept. 2024
Business
5 Bewertungen
2.5/5
Gepostet am 24. Sept. 2024
Poor service desk support. I requested for early checkin and informed the front desk executive that I am ready to pay additional charges, but she still made me wait for 1.5 hours even if the room was ready at my arrival time. Again, I followed up, and I understood that she forgot my earlier request. I approached the other executive and got the same room paying 30% extra.
Front desk response and English understanding are really bad.
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Antwort der Unterkunft: Hi, customer.Thank you for always showing warm interest and affection for our Shilla Stay.Inexperienced support mentioned and unresponsive responsesWe promise to carefully review your comments and provide better services in the future.Also, I think the details (details) you gave us during the busy period will be of great help to others who plan to use Shilla Stay.Thank you again for your precious words, and I sincerely wish you health and peace in your family.Shilla Stay UlsanDREAM's general manager
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Rojan Hemmati AHouee
Premium-Standard-Zimmer (Doppelbett)
Aufenthalt im Sept. 2024
Single
1 Bewertungen
3.5/5
Gepostet am 7. Sept. 2024
Stayed at Shilla Stay in other cities a few times, all great experiences. Here, however, toilet seat was dirty, room more worn than other ones and no box of tissues to be found anywhere and… since when are toothbrushes 1000₩ and underground parking an extra 5000₩? Lol just felt really petty, but hilarious 😅
For the price and overall experience, I would try something new in Ulsan instead of here
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Antwort der Unterkunft: Dear, customer.Thank you for always showing warm interest and affection for our Shilla Stay.I think the detailed experience you left will be of great help to others who plan to use our Shilla Stay.However, for the matters you pointed out about the lack of room hygiene, the fee of the parking and toothpaste set (delivered immediately to the relevant department), we will conduct thorough employee training and management to prevent the same inconvenience from recurring in the future.Thanks to what you left behind, our Shilla Stay will continue to approach you as a business hotel that contains the value of Shilla Hotel, a hotel that is always exciting, and a hotel you want to visit.Thank you again for your precious words, and I sincerely wish your family health and peace.Shilla Stay UlsanGeneral Manager
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Gastnutzer
Deluxe Doppelzimmer
Aufenthalt im Juni 2024
Single
9 Bewertungen
4.0/5
Sehr gut
Gepostet am 2. Juli 2024
Room is a bit dated but clean. Location is good. Staff are friendly. I stayed there for one night. Overall, it is worth the piece.
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Antwort der Unterkunft: Dear Valued CustomerFirst of all, we would like to express our sincere thanks for your warm comments about Shilla Stay.We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay.As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General ManagerHaeundae Shilla Stay
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Gastnutzer
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Dez. 2024
Reise mit Freunden
2 Bewertungen
4.7/5
Wunderbar
Gepostet am 28. Dez. 2024
It’s very comfortable and close to city area.
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PDeryk
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Okt. 2023
Single
10 Bewertungen
4.2/5
Sehr gut
Gepostet am 12. Nov. 2023
Shilla Stay is a budget business hotel by Shilla Group. It is highly standardized decor and design as I also stayed at Shilla at Jeju. Best budget business hotel in my opinion in Korea as it is extremely clean, there is proper cleaning daily, toiletries and water/tea in room. Bed is also firm which I like but pillows are too soft.. but that's just me. Gym is opened 24/7. They even have a KRW8,800 free flow draft beer for 3 hrs in the evening. Highly recommended for families looking for budget but sanitary stay!
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Gastnutzer
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Jan. 2024
Reise mit Freunden
1 Bewertungen
4.7/5
Wunderbar
Gepostet am 14. Jan. 2024
It was the second time we used this facility.
Every time when we stay at Shilla... we were satisfied with their food,service and amenities.
Amenities in the room were very organized, and quality was excellent.
I'd like to recommend Shilla hotels to my friends who's scheduled to travel in this area of Korean Peninsula.
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Bruce
Standard-Doppelzimmer
Aufenthalt im Dez. 2023
Pärchen
2 Bewertungen
4.0/5
Sehr gut
Gepostet am 31. Dez. 2023
Friendly staff, clean hotel but Small rooms and very small bathroom. Beds not comfortable at all.
Priced too high for what they give.
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ANATOLIY
Deluxe Doppelzimmer
Aufenthalt im Okt. 2023
Single
1 Bewertungen
4.7/5
Wunderbar
Gepostet am 12. Okt. 2023
very clean staff are kind
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Gastnutzer
Premium-Standard-Zimmer (Doppelbett)
Aufenthalt im Nov. 2024
Anderes
2 Bewertungen
4.7/5
Wunderbar
Gepostet am 25. Nov. 2024
It was great !!!!
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Antwort der Unterkunft: Dear customerThank you for your warm interest and affection for our Shilla Stay.All of our executives and employees are truly happy that your experience at Shilla Stay left as a good memory.I think the experience you left will be helpful to others who plan to use our Shilla Stay.Thanks to the compliments you left, we will always be excited and approach you to the hotel you want to visit.Thank you again for your precious words, and I sincerely wish your family health and peace.Shilla Stay UlsanGeneral Manager