Selborne Golf Estate, Hotel & Spa

Rooms were extremely shabby. First night of our stay there was no hot water. After numerous complaints was finally moved to another room. This room had no air conditioning was was extremely hot. Bed was lumpy and creaked the whole night. There were no hairdryers in the rooms and after making probably eight requests to reception O finally received one. The only redeeming quality was the food was really good. Would definitely not recommend staying here and hotel cannot possibly be 4 stars.

The welcoming mood was excellent Mr Sphe was extremely good .The rooms was extremely clean thanks to the house keepers. The food from dinning hall was extremely delicious thanks to the chefs. Well done SELBORNE HOTEL & SPA ,thanks to Manegement & Staff at large

The location is good if you want to get away from the city. Rooms were very musty and outdated, as is the entire establishment. Breakfast does not cater for people who do eat beef or pork. There was no option of a al a carte menu for dinner. The buffet was over priced on the first day with very little options. Staff were not friendly or accomodating.

What a wonderful place. The golf course is one of the best i have seen in years. The rooms are spacious, the surroundings are beautiful. We received top service. Very nice place to take a family for holiday. Scott and his team were amazing in their service from start t finish. Will definitely recommend Selborne.

The old-style graciousness of the buildings is a wonderful introduction to the Seborne Golf Estate. First impressions of our garden room were positive. However, this soon changed. One of the double vanity basins did not drain properly, no hand towels or extra towels were supplied. The outside lights did not come on at night. All these matters were reported to the Reception Desk with little if any response. The soundproofing between the rooms was also inadequate and we could hear two people arguing next to us in the adjacent room. The meals in the Hotel dining room were adequate but a number of wines were unavailable upon request. The staff were extremely friendly but do need more training in basic waitering skills. A superb venue spoilt by small and irritating lapses in service.

I booked and paid for a garden suite (was allocated room 10) R1500.00 per night, after entering the room I found the following (pictures attached for your convenience): Dead insects (flies) scattered around the room. A broken cupboard door. A broken bedside lamp. Broken floor and wall tiles, I almost cut my foot on one of the broken floor tiles. Toilet bowl with faeces stains and a toilet seat with urine stains. A broken door restrainer, thus not enabling myself to secure myself in my room afterhours. Light bulbs not working Draws and cupboards not closing properly The curtains were brown and bad need of a wash… I then contacted the reception and was told I was being upgraded to room 2 Manor house… this was definitely not an upgrade (I confirmed this by way of going onto the website). This room was anything but an upgrade… Again, broken bedside lights not working Ceiling fan not working Sheets with holes in them Broken tiles The windows facing the conference centre did not close properly (left hand side one could not be locked), came back from breakfast and my room had been ransacked by monkeys, the monkeys were sitting on the roof with my items. I booked a massage and a facial (80 mins and 50 mins – 2 hours and 10 mins) I arrived at 09h30 and was out within 1.5 hours (including my shower and changing) On arrival, I found that the receptionist also provides the massages and facials… we were constantly bugged with phone ringing, people coming in, etc. She eventually locked the front door… The linen used on the massage bed had holes in it and the sheet used to cover me was stained. The massage was good, the facial not so much.