Eakta M
21. August 2024
Right from the time of booking till the arrival, each and every guest was taken care of. Being a long weekend, the hotel was packed and in spite of that the staff was extremely, helpful and polite with all the requests Each and every staff right from the reservations that is Ms Nidhi, Ms Mishika - they were extremely cooperative and polite with the bookings and proactive with all the request. At the checkin time , The security staff sorry I do not know their names. The ones with the big moustache. Both of them were extremely courteous and would bring water to the car. The reception I would like to mention Ms Sanjana, Ms Poonam, Ms Sumi, Mr Aditya, Mr Kaustubh Mr Ritesh each of them were extremely polite and helpful with all the request and the check-in procedures and to make sure that each and everyone was comfortable. Special mention to Mr Balraj. Thank you for everything. At the restaurant, Mr Shiv Mr Dipankar Mr Satish each one of them took more care in making sure that the birthday celebrations and guest requirements of the group was taken care of, All arrangements were made to make us feel comfortable and welcoming, Thank you you all were absolutely amazing. The pool staff, Simar Singh Saab in specific who was at the pool bar is extremely efficient and polite, he made sure everyone got their drinks. A special thank you to him for all the service. We utilised all the sports and gaming facilities, also the Spa staff - A big thank you to each one of them The housekeeping staff Mr Abhijeet and the room service staff Mr Kailash gayari, Devendra singh, Netrapal, Manasvi and Jitesh. Each one of them were super polite , great and warm hospitality and extremely helpful. Would like to Thank the GM of the hotel for the wonderful experience. Thank you and look forward to returning to Taj Aravali soon
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