La Quinta Inn & Suites by Wyndham Tyler - University Area

We have stayed there many times. We like the rooms and the beds are always comfortable. However the staff is not always nice. We put up with them because it is a nice,clean and convient place to stay.

Good stay at this place. I always enjoy the hospitality. The $150 refundable is a bit too much to cover any room damage, that needs to change ASAP! Other than that nice hotel.

For a new looking property, I was underwhelmed. The staff was great; however, both rooms we tried has a musty smell of old athletic sneakers. It was pretty bad and did not matter if the room has hard surface floor or carpet. Linens were clean and bed slept great. The grout the bathroom was chipped and shower was not real clean.

Fleas/bed bugs was the issue that ruined everything for the one night stay. Child had bites on his legs

Very clean and quiet. Bed was very comfortable. Only drawback was that the entrance was on a side road and went through the parking lot of another hotel

Arrived in town around 10:30 p.m. that afternoon to find that our room was hot and muggy. Called downstairs to obtain instructions on how to adjust thermostat. Assistant arrived to room to confirm room was hot. She said she only knew a few things to troubleshoot issue. She said that an amber or yellow light will appear on thermostat when they are in sync. She unplugged the unit, reset two buttons on the side of the plug and plugged. She did this several time but no amber light appeared. When she determine she was not able to fix the situation, she once again unplugged, reset button and indicated she fixed it and it was blowing cold air. She told us to wait 15 minutes for the room to adjust temperature. It was obvious that this solution did not fix the problem. I feel that additional training or her calling for assistance would produce different results. We slept uncomfortable that afternoon. When we left the next morning around the 7:00 a.m. hour, I asked for a printed receipt to track the 3rd party fees that I was not expected to pay. She told me she was not able to print the receipt. Totally unexpected and not a pleasant experience. We were also expecting the breakfast bar to be open to grab a piece of fruit of bagel and go. WE were only offered water and coffee.