Hotels in der Nähe von Icaria Square, Tuxtla Gutiérrez

Alles war gut, ich mag nur nicht, dass es nicht mehr das Frühstück enthält, wie vor der Name des Hotels ändern.

Im a Bonvoy Member and stayed on Marriotts around the globe, I’m so sad to say that this is the worst in my own country. The hotel, looks very old everywhere. There is zero maintenance, Front desk very cold feeling, normally a nice front desk invite you to stop by.. well not the case here. We had lunch at the restaurant that took 45 minutes to get to the table with an empty restaurant only 2 or 3 tables at the time. No air conditioning it all. They had this big floor fans that helps a bit but come on!!!!, this is a Marriott not a 2 start hotel. We originally book a 3 night stay but we leave one night early and cancel another extra night at the end of our trip. I reserve a 2 double beds City View deluxe room. They give me room 247 with a terrible parking view room. I call front desk and they change us to room 518 on the 5th floor, on that change we lost my daughter’s Oaxaca handcrafted backpack, we were not able to recovered. In the bedroom our bedsheets and bath towels were ripped off. It feels terrible to use them. Worse case at the pool, I took my youngest kid for swimming, there was no pool towels, I ask a gentlemen for some y that took 35 minutes and when they arrived, the towels conditions were worse than a mechanic shop, juts terrible condition. We ask for an extra sheets for the sofa-bed that took 90 minutes to get there. On our second night, there was tremendous party with a high volume somewhere at the main boulevard that ends close to 4 am. You feel the music as it was next door. (I know the hotel can’t control that, but they can invest on some new technology glass with noise reduction ) again, this is a Marriott!! Our room neighbors were drinking and being loud until 5 am. Terrible. We decided to leve in the morning and cancel our next reservation. So disappointed about our experience.

We had a lovely stay for a few nights, our bed was comfy, the room was clean and spacious and the shower was great! We enjoyed the breakfast, there was free parking available and the gym was great too! Only improvement I would say is to have friendly staff at the reception who could communicate in English a little and netflix available on the tv. The man at breakfast was so helpful!

Reception good, room and beds good and comfortable, bathroom fine, shower great. Breakfast was awkward as no printed menu and only Spanish speaking staff to explain menu options verbally. As for this trip advisor field saying I have to enter at least 200 characters for a review, that’s very poor form trip advisor, shame on you. I won’t write one again

Ein sauberes, komfortables und gut gelegenes Hotel.

Mein Mann und ich blieben 13 Tage im Fiesta Inn. Wir waren dort für eine Familienabschlüsse und Familienbesuche in Tuxtla. Wir wollen 1st hervorragende Kundenservice von einigen Mitarbeitern anerkennen. Ich habe es nicht verraten, aber diese Mitarbeiter waren auf ihrem Kundenservice aus. Asahi Gomez im Zimmerservice, Joel im Restaurant, unsere Dame, die unser Zimmer sauberte, und die Frau Koch, die mit den Kunden ausgegangen ist. Diese Mitarbeiter sollten von Festa Inn als hervorragende Kundenservice anerkannt werden und wir danken ihnen für alles, was unseren Aufenthalt dort sehr speziell macht. Wir können nicht genug über das Hotel sagen, es war sauber modern und komfortabel. Das Essen im Restaurant war uns ausgezeichnet und jedes einzelne Essen war großartig. Wir geben es definitiv 5 Sterne und wir werden so bald wie möglich zurück sein. Ein weiteres ist das Hotel im Zentrum eines Malls. Sie haben Tonnen von Einkaufen und Geschäften und ein Cinemax , Nahrung alles, was Sie im Geschäft wollen und es war sehr unterhaltsam.