Sudima Hotel Lake Rotorua

Friendly and helpful reception, location is convenient, stores are within walking distance

Highlight - amazing service from all kaimahi onsite, especially the lovely Māori wahine at the reception service. she was amazing! and the kaimahi during the breakfast service. the breakfast was on point! and views from the room was choice. Could be better - just the physical hotel. There was only elevator that toom 20 seconds from 2nd floor to Ground floor (has time to count), and I did have issues with room cards. My only pet peeves :-) I would still recommend because the kaimahi were awesome :-)

The hotel was located right next to the Polynesian Spa and a long walking/biking path around the geothermal area. It's also near restaurants and a grocery store for lots of food options. The room was clean and comfortable, but due to our location on the first floor near the parking lot and major walkway, we heard everyone coming and going. If you're a light sleeper, request an upper floor room, and hopefully you won't hear people in the hallway/parking lot/walkway like we did. Also, I have to be honest, the sulphur smell was so strong at times I was gagging and it woke me up from a dead sleep. Knowing it will smell and experiencing it are two different things! Mostly for this reason, I wouldn't stay here again.