Echte Gästebewertungen von Hotels in Tulsa

Hampton Inn & Suites Tulsa/Central
4.2/568 Bewertungen
Stayed at this hotel over the weekend for 3 nights. Hotel was clean and had great amenities. Hotel staff was hit and miss as far as politeness. During this weekend the hotel lost hot water for several days. I felt sorry for the front desk staff as they were getting the brunt of people pissed off about cold showers. They handled it well. I was told that we would be compensated for the loss of hot water. When I checked out the front desk person said “your all checked out” I then had to ask for a bill so I could see what I was charged. Nope, full bill and had to ask for my compensation. Manager was less than polite. Maybe the compensation was coming out of his pocket? Or just a bad day. Just a brisk, “Do you want points or compensation?” Anyway, less than stellar stay. Also, if you have to decide whether or not to eat breakfast at the hotel or not, don’t. Worst breakfast at a hotel I’ve had in ages. I can usually find something decent to eat, not here. Bagels have been frozen for ages, even toasted wouldn’t breathe life in those suckers!
Hampton Inn and Suites Tulsa Downtown
4.3/567 Bewertungen
I hate having to leave a poor review and sound like an angry old man, but I find tall reviews useful when booking hotels for business travel. Unfortunately this property completely missed the mark for me and I will certainly not return or recommend. As a frequent traveler and a Diamond Member at Hilton I have come to expect the typical great customer service and the little things that make business travel easier. Of all the properties I have stayed at, this was easily the most difficult to navigate. While the property is fairly new, and nice, with a great downtown location, logistically it is a disaster. The parking situation is easily the worst I have experienced at any hotel in my years of travel. If you are driving a car, DO NOT STAY here. I prefer hotels with valet, but if no valet, easy in and out parking is definitely expected. There is limited parking spaces available for hotel customers in the outside lot directly next to and behind the hotel, This is a shared lot and not under the ownership of the hotel, they only get a certain number of spaces per night. The lot itself is not clearly marked, so if you park in the wrong spot you will receive a $125 ticket. That will be reduced to $35 if you pay within 15 days. This is obviously a problem and the hotel is well aware of it. There are signs everywhere in the hotel and confusing instructions that I guess you are supposed to memorize. These signs are obviously difficult to comprehend as there were 4-5 other guests the same evening, who, like myself, were confused and received parking tickets. Its apparent they have no real interest in addressing this situation. The even more disappointing part of it is the staff could care less. Speaking with the person at the front desk trying to get clarity she was dismissive, condescending and had zero interest in my concern. She had no problem if we canceled our four rooms and switched hotels. Which I tried, but rooms downtown were at a minimum, so we stuck it out and made it through night 2 with zero issues. If you travel a lot and expect easy access and accommodating service I would steer clear of this property. For those who prefer Hilton, there is a Doubletree property a few blocks away, I would recommend that over this place. My worst Hilton experience in several years as a loyal Hilton customer, thus the one star review. I will certainly not be back.

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