Hotel Russia

The Service was TERRIBLE. The reception guy didn't answer the questions, as chewing gum was more important. The staff from ordinary workers to management lacked basic customer service skills and were not qualified to manage the hotel. WOULD NOT RECOMMEND TO ANYONE.

We stayed in Russia hotel December 2022 for 2 nights in semi lux room and it was a nightmare as it not possible to sleep during nights and even during day. We paid 120 $ per night and couldnt have any rest this is not fair at all. 1. Till late at night in corridor people gather switch on loud music, singing screaming and all this noise is clearly possible to hear inside of the room so don't expect quiet evenings or nights or to have a small rest even during day in this hotel. 2. Breakfast place waiters are really annoying and disrepectfull at all when I asked one of them to help me to choose a dish and to give a recommendation he started to laugh at me and be very difficult to communicate so finally I had stop communicating with him as his behavior was annoying.

Отель находится в самом центре Цахкадзора,рядом рестораны ,маленький продуктовый магазин.Персоналу можно поставить пять звёзд!Потеряли деньги в коридоре,они нам вернули через два дня на ресепшене.Мы даже и не надеялись найти,спасибо!Еда в ресторане очень вкусная и из высококачественных продуктов,джермук и вода в стеклянных бутылках в неограниченном количестве,вкусная выпечка,молочные продукты.Ресторану тоже можно поставить все пять звёзд!