Gastnutzer
10. Juli 2024
I was on-site and willing to pay cash and they had rooms available. Still they did not take me in because of the sole reason that I did not make a reservation at least 24H in advance. This policy and the inability of the front desk people to manage it is not reflecting well on the university and its employees. I shared my view with the manager who did offer an apology for their policy but did not commit to addressing it. I took my business elsewhere where they were happy to take my cash.
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