Finde Hotels in Trowbridge

Our stay at this hotel left us feeling a bit underwhelmed. While I wouldn't go so far as to say avoid it entirely, I can't recommend it or see myself returning. The room, advertised as having a king-size bed, disappointingly turned out to be a double. Despite the hotel's emphasis on green choices, the room was unbearably warm upon arrival. We had to open both the windows and the door just to cool it down. This lack of basic comfort seemed counterintuitive to their eco-conscious branding. Furthermore, small but crucial amenities were absent, such as a hairdryer, and some lights weren't working. The absence of an in-room phone meant there was no easy way to request these missing items, adding to the overall inconvenience. The breakfast experience was equally disappointing. The so-called buffet consisted of a small, albeit pleasant, continental breakfast. However, being asked immediately upon arrival if we'd like to pay an additional £10 for a cooked breakfast made the setup feel misleading. At £14.50, the continental breakfast alone did not feel like good value.  The restaurant also had a notice about a £2.50 charge for menu amendments. While I understand the principle of upcharges, this particular policy felt excessive and off-putting. These issues were compounded by a lack of personal touches that form the foundation of good customer service. No one asked at checkout or during breakfast how our stay had been, a small but impactful gesture that could have mitigated some of our disappointments. In hindsight, I feel I overpaid by about 20-30% compared to the value I received. Knowing what I do now, I likely wouldn't have chosen this hotel for our stay.

Sehr schöner Aufenthalt

Ich würde nicht glauben, dass etwas schief gehen würde, wie bei einer Übernachtung in vielen Hotels, in denen ich übernachtet habe. Ich liebe das Einzigartige, das das Hotel ausstrahlt, sehr akzentuiert durch die Innentreppen, Wendungen und mehrere Korridore. Es kann ziemlich schwierig sein, wenn Sie schweres Gepäck haben, besonders wenn es mehr als ein Stück ist. Daumen hoch für Jamie (die Empfangsdame im Schichtdienst), da er eine große Hilfe war. Ich würde das komplette englische Frühstück verpassen, wenn ich länger als einen Tag bleiben würde, da es praktisch in Öl getränkt ist. Es gibt eine Druckpumpe im Badezimmer, die alle 20 Minuten ertönt und das das Einschlafen erschwert, da ich einen leichten Schlaf habe. Das Zimmer, das mir zugewiesen wurde, heizt sich auf, wenn die Sonne auf die Westfassade des Hotels trifft und es ist sehr unangenehm, wenn man das Zimmer nicht verlässt. Alles in allem ein angenehmer Aufenthalt und ich hoffe, dass mein Feedback einige Anstöße zur Verbesserung gibt.

This is a very lovely place to stay. I would recommend other people to choose this cottage. We feel like being at home. Cleanliness of place and excellent breakfast. Moreover your staff is helpful and friendly.Thanks.

A bit outdated but comfortable.