Gastnutzer
31. Januar 2023
Me and my friend arrived at Anaktorikon on the 28th of December, 2021 and planned to leave on the 31st. -Fastforward- when I got into my car to leave the “private parking” of the hotel, I realized someone had hit my car. I let the hotel receptionist know about the accident and she called the manager. I was waiting for him to arrive 20 minutes later, with an ironic tone like I was lying about the situation. The manager gave me NO solution, he would come to me from time to time to tell me “I cannot give the camera’s footage to you, only to the police” -which I knew- he was acting super kind to me in front of the police officers and when I told him that my incurable will pay for all that, he was like “Oh that’s nice! Hope you’ll have a nice New Year’s Eve”. Totally inappropriate and not the kind of hotel management anyone wants to pay for! I called my insurance and finally I found a solution to my problem due to my premium insurance. I don’t know what would have happen to someone without premium insurance. General comments: During our first day there we received a call from the receptionist asking us when we are planning to check out, even though we had already mentioned that. We made clear that we were leaving on the 31st of December so they needed to move us to another room. The bathroom had hair here and there, and the room was totally overpriced (86E/night). Bottom Line: 1) be careful if you have your car in the private parking 2) the rooms don’t have sound insulation 4) breakfast was nice 5) poor hotel management skills
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