Hotel Aigue Marine

Sadly we will not be returning. We arrived early , hoping it might be possible to book in a little earlier after a tiring journey . The grey haired lady in reception takes the award for the poorest reception ever encountered on our travels . She was curt , rude and we were told non ! Not sorry but just plain non. So after lunch we returned with an hour to go , quite prepared to sit and wait. Again no smile curt non ! Within 15 mins a lovely young lady arrived and said our room was ready . I m afraid it wasnt pleasant to be treated as a nuisance not a welcome guest . The room was clean , view lovely over the river , beds uncomfortable and the bathroom was poor , no towel rails or hooks , the shower head could not be moved so best to sit in bath and a very dodgy sliding door . The restaurant was not open throughout our stay . We didnt sample breakfast as quite honestly they didnt deserve our money . Upon leaving 4days later she remained as curt and we were glad to leave, with no idea why we were treated so poorly .

A truly lovely hotel where you can relax in the beautifully diverse garden, swim in the pool and enjoy a great selection of food and drink. All of the staff go that extra mile to make you feel comfortable during your stay. Nothing is too much trouble. They really make you feel like you are part of their family. Highly recommended!

We choose this hotel partly because of its location, but also because of the very good reviews of the restaurant food. We were not disappointed with either. The breakfasts too are highly recommended. We had booked superior rooms with balconies looking out over the estuary. The view from there was wonderful. We did suffer a little bit from the occasional noisy vehicle, but it was worth it. We'd booked the first night to eat in and were really pleased we had. Booking ahead is essential. We made good use of the pool at the back which is set is a beautiful garden. Our three nights gave us time to explore the locality which was well worthwhile. The only disappointment was not getting in quickly to visit the local brewery - whose craft beers are excellent and purchasable from the local hypermarket - they shut Sundays and Mondays. Ah well, that's France!

Although the hotel is rated with four stars, our room (#102) did not meet our expectations. There were only two electrical outlets in the bedroom, none in the bathroom. One of the outlets did not work. This created an inconvenience, because we travel with a number of items that need recharging (Apple watches, Air pods, I-pads, etc.). The room was also small and had no dresser or shelves for our clothings. We had two glasses of red wine which costed 26 Euros. However, the room was quiet, the staff very nice, the breakfast buffet outstanding, and the garden truly spectacular.

Réservation par téléphone très facile. Accueil à l’hôtel de qualité le préposé prend tout son temps pour vous expliquer tout ce qu’il faut savoir sur l’hôtel et la ville. Chambre nickel et un beau jardin avec piscine chauffée

Nous avions réservé dès le mois de février une chambre double pour 2 nuits, du 9 au 11 août. Nous nous y étions pris tôt, sachant qu'il n'est pas facile de trouver un hébergement à des prix raisonnables pour cette période. Or, il y a trois jours, sans le moindre préavis, l'hôtel Aigue-Marine a annulé notre réservation sous prétexte de surbooking et ne nous a proposé aucun autre hébergement à la place, comme les hôteliers sont tenus de le faire en pareil cas. Résultat: nous nous retrouvons dans l'embarras, car il est effectivement ardu de trouver maintenant un autre hébergement pour ces dates, ou alors à des prix prohibitifs. Inutile de dire que nous avons très peu apprécié ce procédé cavalier, très controversé par ailleurs et qui frise l'illégalité.