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Verifizierte Bewertungen
Lage4.1
Ausstattung4.0
Service4.0
Sauberkeit4.1
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Alle Bewertungen(53)
Positive Bewertungen(42)
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Negative Bewertungen(4)
Gastnutzer
Doppelzimmer
Aufenthalt im Dez. 2023
Business
1 Bewertungen
4.5/5
Großartig
Gepostet am 23. Jan. 2024
very good to stay
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Gastnutzer
Doppelzimmer
Aufenthalt im März 2025
Reise mit Freunden
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 7. Apr. 2025
Ottima pulizia e accoglienza alla reception con ottime indicazioni dove andare a cenare la sera.Ottima colazione tutto fresco,unica pecca se si può considerare al buffet mancanza di cucchiaini che uscivano a 2/3 pezzi .
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Anonymer Benutzer
Doppelzimmer
Aufenthalt im Juli 2024
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 12. Sept. 2024
Mycket trevligt hotell. Nära stranden och gamla stadsdelen. Rabatt på solstolar på stranden.
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Gastnutzer
Doppelzimmer
Aufenthalt im Mai 2024
Pärchen
3 Bewertungen
4.0/5
Sehr gut
Gepostet am 28. Juni 2024
Bien mais pas compris pourquoi nous n’avions pas une serviette chacun de bain
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Anna
Doppelzimmer
Aufenthalt im Juni 2024
Familie
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 19. Juli 2024
Muy bien ubicado cerca de la playa
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shihwei
Suite
Aufenthalt im Apr. 2024
Reise mit Freunden
14 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. Juli 2024
早餐不錯,房間乾淨衞生,不錯
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PhoebeNJ
Aufenthalt im Juni 2024
Reise mit Freunden
4.0/5
Sehr gut
Gepostet am 6. Juli 2024
This was part of a bus tour of Sicily. The room and the bathroom is spacious and clean. The front desk was very helpful and I could even get meals from the vending machine at reception. The hotel is not particularly close to anything so it was good that when I became unwell I was able to still get food without leaving the hotel. The room was also quite large so it never became claustrophobic.
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Antwort der Unterkunft: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Salvatore Biondo - Hotel Manager
Peter C
Aufenthalt im Sept. 2024
Pärchen
3.0/5
Gepostet am 15. Okt. 2024
Good central location but breakfast was ordinary with limited choices. Great sleep comfort with extra pillows willingly provided. The Shower in the bathroom was one of the smallest we encountered on our travels but was manageable. Room entry was by pin code which is a interesting concept. Refrigerated snacks provided for purchase near reception where there is also a microwave.
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Antwort der Unterkunft: Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Daniele Lago - Hotel Manager
trudytheconjurer
Aufenthalt im Juni 2024
Anderes
5.0/5
Hervorragend
Gepostet am 13. Juli 2024
Quick break. We make our frequent trips to Trapani and always make sure to book BB Crystal, good value.
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Antwort der Unterkunft: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Salvatore Biondo - Hotel Manager
selestine333
Aufenthalt im Mai 2024
Anderes
5.0/5
Hervorragend
Gepostet am 24. Juni 2024
Super mega big bed, simply divine. Big room, there was a refrigerator. Downstairs in the lobby of the hotel you can buy some snacks, also warm ones, which you can heat right there in the microwave oven. The reception staff was very responsive, I came to find it, I wanted to put my bags, but she offered to give me another room, because mine wasn't ready yet. I was so happy because I was tired. The hotel is next to the station. The room was quiet, but I could barely hear the neighbors shouting because they were cursing very loudly. I had also ordered a taxi to the airport, which was organized by the hotel, and a nice smelling taxi arrived.
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Antwort der Unterkunft: Dear Selestine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Salvatore Biondo - Hotel Manager
roseann2024
Aufenthalt im Mai 2024
Anderes
5.0/5
Hervorragend
Gepostet am 19. Juni 2024
Great Stay. Easy access to port and beach. I recommend tis full service hotel. Very spacious rooms, with air conditioning. Priced well compared to some B & B in Trapani.
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Antwort der Unterkunft: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Salvatore Biondo - Hotel Manager
Traveler49250882225
Aufenthalt im Apr. 2024
Familie
3.0/5
Gepostet am 16. Mai 2024
The staff were friendly and helpful. The pillows are horrible lumps of rubber with pillow cases that have no sleeve. There is no kettle, nor is there one available on request, so no cuppa at all in the room. Rooms are spacious, and comfortable bar the pillows.
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Antwort der Unterkunft: Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Daniele Lago - Hotel Manager
Gwen R
Aufenthalt im Apr. 2024
Reise mit Freunden
2.0/5
Gepostet am 5. Mai 2024
I had no air conditioning in my room for two days. I had no WiFi in my room for two days. There was Wi-Fi in the hall in the lobby, but not in my room. The desk clerk could fix nothing and had no good information.
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Antwort der Unterkunft: Dear Gwen, Thanks for sharing your feedback. Unfortunately due to the Italian Law "Legge 27 aprile 2022, n. 34", it's forbidden turning on the air conditioning out of a specific period. In Trapani (Sicily), it's admitted just after May 15th. Regarding the Wi Fi, we checked it during your stay and we reported the issue to the IT Department. It's has been solved the day after without any problem. We are really sorry that you didn't enjoyed your stay with us. The complaints and tips are always welcome, in order to improve our services. Best Regards Daniele Lago - Hotel Manager
Gastnutzer
Aufenthalt im März 2024
Anderes
5.0/5
Hervorragend
Gepostet am 8. Apr. 2024
I have booked this hotel for a group of 15 and all I have to say is that we had an excellent experience. The staff was very professional and I must say extremely helpful. Breakfast was very good with plenty of options. Rooms were clean and spacious and most of all the location which is right in the centre of Trapani. Everything within walking distance. Special thanks goes to Daniele and Fabrizio (and all the rest of the staff) which made our stay unforgettable. Thank you.
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Antwort der Unterkunft: Dear Reno Thank you for the great review of our hotel! We are very glad that you enjoyed your stay and we hope to see you again very soon. Sincerely,
Gastnutzer
Aufenthalt im Nov. 2023
Business
5.0/5
Hervorragend
Gepostet am 16. Dez. 2023
Nice location to stay in Trapani, near to sea and center, Good value for money, nice breakfast, clean rooms, comfortable bed, and amazing understanding supportive staff. Thanks for Fabio and Michelia.